About us
Learn about who built this site and why it exists.
Who's behind this site?
My name is Joe Conlon. I built CollectionAgencies.ca because I needed it myself.
I've had a couple of debts go to collections in the past. When I tried to figure out who was calling me, whether they were legitimate, and what I could do about it, I got nowhere.
Some of the agencies' own websites were useless. Half the phone numbers were wrong. Government licensing databases were slow and hard to use. Reddit was the best source I could find, but a lot of the posts were years out of date. I'd Google the number and get nothing.
So I decided to build the resource I couldn't find. I started going through the provincial licensing registries, agency by agency, recording the licence and contact details for each one. I'm still working through them.
People can also report the number that called them. Most people are searching for a number the moment it rings, so there's a good chance someone's already flagged that number, and they get an answer there and then.
So far, Canadians using the site have helped identify around 270 collection agency phone numbers and have linked agencies to over 100 of the creditors they collect for.
There are also expert guides on the site, such as how the statute of limitations works and how to stop collection calls.
I launched CollectionAgencies.ca in October 2025. Thousands of Canadians use it every month, mostly to investigate who just called them.
I'm not a lawyer, debt counsellor or financial advisor. I run a content and marketing business, and since 2023, most of my work has focused on Canadian personal finance, building sites and writing for debt relief and credit companies.
Everything on this site comes from provincial licensing records, legislation and publicly available data.
Our team
Joe launched CollectionAgencies.ca in 2025. He has worked in Canadian personal finance since 2023. He maintains the directory, researches collection agencies across Canada and manages the site's editorial content. Agency listings are sourced from provincial licensing records and legislation.
Mark is a leading debt collection expert who writes and reviews content for CollectionAgencies.ca. He spent 12 years as a collection lawyer for some of Canada's largest collection agencies before switching sides to help consumers. He now advises Canadians struggling with debt through his firm, Debt Coach Silverthorn. He's the author of The Wolf At The Door: What To Do When Collection Agencies Come Calling, published by McClelland & Stewart, and has appeared on CBC National News, Global National News, and CBC's Marketplace. See full bio
Help us build better data
We're conducting the first Canadian study of real debt-collector behaviour. It's anonymous, takes 30 seconds, and the results will be published on this site. Thank you to everyone (630+) who has completed it so far.
Editorial independence
No debt collection agency can pay to influence its description, ranking or coverage on this site.
Our editorial process is completely separate from any commercial relationships. Where referral or outbound links are used, they don't affect coverage, order or recommendations.
For journalists
CollectionAgencies.ca tracks licensing data for collection agencies across all provinces and territories in Canada.
If you're working on a story about debt collection and need data, context or a source to check something against, get in touch below.
Get in touch
Found an error? Have information about a collection agency? Want to suggest an improvement? I read everything.