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Get help verifying agencies, report issues, or update information

For Consumers

Need help with a collection agency? Looking to verify a debt collector?

  • Use our search tool on the home page to verify agencies
  • Report harassment to your provincial regulator
  • Check agency profiles for contact information

For Collection Agencies

Want to update your listing or suggest changes?

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Submit corrections or updates to agency information in our directory.

Send us a Message

Note: We are a directory service and cannot resolve disputes between consumers and collection agencies. For complaints, please contact the collection agency directly or your provincial consumer protection office.

Being Harassed or Threatened?

If a debt collector is threatening you, calling outside allowed hours, or using abusive language:

  • •Document all interactions (dates, times, what was said)
  • •File a complaint with your provincial consumer protection office
  • •Consider contacting a lawyer or credit counselor
  • •In cases of threats or harassment, contact local police