Has a collection agency contacted you?

Licensed debt collection agencies by province

Check whether the collection agency contacting you is licensed in your province or territory. Each list shows the collection agencies licensed there.

How to verify a collection agency's licence

Each province keeps a public registry or contact point where you can verify a collection agency licence. If an agency contacts you, check with your province's regulator before confirming anything.

Province or territoryRegulatorHow to verify
OntarioMinistry of Public and Business Service Deliveryontario.ca
British ColumbiaConsumer Protection BCconsumerprotectionbc.ca
AlbertaService Albertaalberta.ca
SaskatchewanFCAAfcaa.gov.sk.ca
QuebecOffice de la protection du consommateuropc.gouv.qc.ca
Nova ScotiaService Nova Scotianovascotia.ca
Prince Edward IslandFinancial and Consumer Services Divisionprinceedwardisland.ca
New BrunswickFCNBconsumer.licensing@fcnb.ca
ManitobaConsumer Protection Officeconsumers@gov.mb.ca
Newfoundland and LabradorDigital Government and Service NLgov.nl.ca
YukonProfessional Licensing and Regulatory Affairsykplra.in1touch.org
Northwest TerritoriesMACA Consumer Affairsconsumer_affairs@gov.nt.ca
NunavutCommunity and Government Servicesconsumerprotection@gov.nu.ca

Source: Government of Canada – Federal, provincial and territorial Consumer Affairs offices

We don't have licence lists for Manitoba, New Brunswick, Newfoundland and Labrador, the Northwest Territories or Nunavut yet, so use the regulator in the table to check an agency there. You can also look the agency up in our directory. For how licensing works in each province, read our guide to collection agency licensing in Canada.