Has a collection agency contacted you?

Who called me from 519-371-5000?

Verified collection agency number

Our records indicate 519-371-5000 belongs to Credit Bureau of Owen Sound, a debt collection agency operating in Canada. We called this number on October 14, 2026, and it was answered as Credit Bureau of Owen Sound.

Caller ID may show: 15193715000 or (519) 371-5000

Joe Conlon
Checked by Joe ConlonUpdated October 14, 2026

What happened when we called

Called: October 14, 2026

Answered by: Recorded message then voicemail

Time on hold: 36 seconds

A recording answered: "Thank you for calling the Credit Bureau of Owen Sound, your local source for collection recovery services. Your call may be recorded for quality and training purposes." It gave public office hours as Monday to Thursday, 10 a.m. to 4 p.m., and Friday, 10 a.m. to 2 p.m. The call then went to voicemail, with a message saying staff were assisting another customer and that payment arrangements cannot be changed or cancelled by voicemail.

Calling back? Don't hide your caller ID. Some collection agencies reject private numbers.

Why is 519-371-5000 calling me?

Credit Bureau of Owen Sound is a debt collector.

They may be calling because:

  • A creditor has hired them to collect an unpaid debt
  • They purchased your debt from the original creditor
  • They're trying to reach someone else and have the wrong number

If you don't recognize the debt, ask for written verification before providing any personal information or making payments.

Learn more about Credit Bureau of Owen Sound, including which provinces they're licensed in, who they collect for, and how they affect your credit score.

Is 519-371-5000 a scam?

Based on our records, 519-371-5000 is associated with Credit Bureau of Owen Sound, a legitimate collection agency operating in Canada. However, scammers sometimes impersonate legitimate companies.

Verify any debt using the contact details on their website before paying. It's also a good idea to see if any collections have been added to your credit report.

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How do I stop 519-371-5000 from calling?

The calls stop once the debt on the account is resolved. Ignoring the debt won't make the debt go away.

How to deal with a collection agency

1

Ask for written verification. Get the creditor's name, the amount owed, and the account number in writing before you do anything.

2

Don't share personal details. No banking info, date of birth, or address until you've confirmed the debt is yours.

3

Check your credit report. Pull your free credit score and report with Borrowell to see if the collection is listed and which creditor it's for.

4

Know your rights. Learn more about what to expect on our Credit Bureau of Owen Sound profile page.

5

Confirm the caller. Call Credit Bureau of Owen Sound back on their main phone number at 1-519-371-5000 to verify it was actually them.

Know a company Credit Bureau of Owen Sound collects for?

When can a collection agency call from 519-371-5000?

Every province and territory sets hours for when a collection agency can call. These are the permitted calling windows.

Alberta
Monday to Saturday: 7 a.m. to 10 p.m.
Sunday: 7 a.m. to 10 p.m.
British Columbia
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Manitoba
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: Not allowed
New Brunswick
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Newfoundland and Labrador
Monday to Saturday: 8 a.m. to 10 p.m.
Sunday: 8 a.m. to 10 p.m.
Northwest Territories
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Nova Scotia
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Ontario
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Prince Edward Island
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Quebec
Monday to Saturday: 8 a.m. to 8 p.m.
Sunday: Not allowed
Saskatchewan
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed

Nunavut sets its rules under the Consumer Protection Regulations but does not publish the specific hours online. Yukon law sets no fixed hours and relies on a general harassment standard instead.

Most provinces and territories also ban calls on statutory holidays. Alberta and Newfoundland and Labrador set no separate holiday rule.

If a collection agency calls you outside the permitted hours for your province or territory, file a complaint with your provincial or territorial consumer affairs office.

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Legal name

Credit Bureau of Owen Sound Ltd.

Also known as

Owen Sound Credit Bureau