Has a collection agency contacted you?

Who called me from 1-866-788-0288?

Verified collection agency number

Our records indicate 1-866-788-0288 belongs to Tricura Canada, a debt collection agency operating in Canada. We called this number on October 13, 2026, and it was answered as Tricura Canada.

Caller ID may show: 18667880288 or 1 (866) 788-0288

Joe Conlon
Checked by Joe ConlonUpdated October 13, 2026

What happened when we called

Answered by: Recorded message then live person

A recording answered in English and French: "Thank you for calling Tricura Canada Inc., acting on behalf of the National Student Loan Service Centre. Please note your call may be monitored or recorded for quality assurance." It then offered English or French. After pressing 1, a person answered: "Hi, thank you for calling Tricura Canada, on behalf of the National Student Loan Service Centre. My name is Evie. Are you calling about your own student loan?"

Calling back? Don't hide your caller ID. Some agencies reject private numbers.

Why is 1-866-788-0288 calling me?

Tricura Canada is a debt collector.

They may be calling because:

  • A creditor has hired them to collect an unpaid debt
  • They purchased your debt from the original creditor
  • They're trying to reach someone else and have the wrong number

If you don't recognize the debt, ask for written verification before providing any personal information or making payments.

Learn more about Tricura Canada, including which provinces they're licensed in, who they collect for, and how they affect your credit score.

Is 1-866-788-0288 a scam?

Based on our records, 1-866-788-0288 is associated with Tricura Canada, a legitimate collection agency operating in Canada. However, scammers sometimes impersonate legitimate companies.

Verify any debt using the contact details on their website before paying. It's also a good idea to see if any collections have been added to your credit report.

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What we know about 1-866-788-0288

This number has been reported once, 3 weeks ago. The person who reported it was called once.

1-866-788-0288 is a toll-free number.

Call reports for 1-866-788-0288

Caller identified asWhen
Caller not namedCalled onceUnsure if the debt was theirs3 weeks ago

Older reports may not include some information.

How do I stop 1-866-788-0288 from calling?

The calls stop once the debt on the account is resolved. Ignoring the debt won't make the debt go away.

  • Can pay? Call Tricura Canada back and pay or set up a payment plan. Get it in writing.
  • Can't pay? A credit counsellor or Licensed Insolvency Trustee can deal with them for you.
  • Don't recognize it? Check it with the steps below before paying. Wrong person? Tell them and ask them to remove your number.
  • Last resort: a cease and desist letter stops the calls in most provinces, but not the debt. Letter templates · Rules by province

How to deal with a collection agency

1

Ask for written verification. Get the creditor's name, the amount owed, and the account number in writing before you do anything.

2

Don't share personal details. No banking info, date of birth, or address until you've confirmed the debt is yours.

3

Check your credit report. Pull your free credit score and report with Borrowell to see if the collection is listed and which creditor it's for.

4

Know your rights. Learn more about what to expect on our Tricura Canada profile page.

5

Confirm the caller. Call Tricura Canada back on their main phone number at 1-866-788-0288 to verify it was actually them.

Companies that use Tricura Canada for debt collection

Submitted by consumers. We try to verify these reports but cannot always confirm them.

Know another company Tricura Canada collects for?

When can a collection agency call from 1-866-788-0288?

Every province and territory sets hours for when a collection agency can call. These are the permitted calling windows.

Alberta
Monday to Saturday: 7 a.m. to 10 p.m.
Sunday: 7 a.m. to 10 p.m.
British Columbia
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Manitoba
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: Not allowed
New Brunswick
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Newfoundland and Labrador
Monday to Saturday: 8 a.m. to 10 p.m.
Sunday: 8 a.m. to 10 p.m.
Northwest Territories
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Nova Scotia
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Ontario
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Prince Edward Island
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Quebec
Monday to Saturday: 8 a.m. to 8 p.m.
Sunday: Not allowed
Saskatchewan
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed

Nunavut sets its rules under the Consumer Protection Regulations but does not publish the specific hours online. Yukon law sets no fixed hours and relies on a general harassment standard instead.

Most provinces and territories also ban calls on statutory holidays. Alberta and Newfoundland and Labrador set no separate holiday rule.

If a collection agency calls you outside the permitted hours for your province or territory, file a complaint with your provincial or territorial consumer affairs office.

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Legal name

Tricura Canada Inc.

Also known as

RepayAssist Canada Corporation