D&A Group Services

What is D&A Group Services?

D&A Group Services is a debt collection agency that helps businesses recover unpaid debts.

They operate across Canada and work with a variety of industries, including telecommunications, financial institutions, government agencies, healthcare providers, utilities, education, commercial businesses, retail stores, and credit card companies.

A lot of people say that D&A Group Services can be persistent with their phone calls when they're trying to collect a debt.

Why is D&A Group Services calling me?

If D&A Group Services has called you, it's usually because they're trying to collect a debt for another company.

If you're not sure why they're calling, ask them to send you something in writing that explains the debt before you give out any personal details or pay anything.

D&A Group Services collects for:

• Telecommunications companies (phone, internet, cable)
• Banks and financial institutions (including CIBC and TD)
• Government agencies
• Healthcare providers and hospitals
• Utilities (hydro, gas, water)
• Education and student loans
• Commercial businesses
• Credit card companies
• Retail stores

Is D&A Group Services a legitimate collection agency?

Yes, D&A Group Services is a real debt collection agency that's been in business since 1988. They have to be licensed in every province where they work.

Scammers sometimes pretend to be collection agencies, so make sure you get proof of the debt in writing before you pay anything.

Your rights when a debt collection agency like D&A Group Services contacts you

Debt collectors have to follow specific rules about what they can and can't do:

• Every time a debt collector contacts you, they must identify themselves.
• Debt collectors can only contact you during specified hours, usually between 7 AM and 9 PM (but exact times depend on your province)
• They cannot make false or misleading representations to collect a debt.
• Debt collectors may not harass, threaten or intimidate you.
• Debt collectors may not use threatening, profane, intimidating or coercive language.
• Debt collectors may not apply undue, excessive or unreasonable pressure.
• Ask them to send you written proof of the debt before you answer any questions, share personal information, or make a payment.
• A debt collector can't contact you at work once you've told them not to.

What to do if a debt collection agency like D&A Group Services contacts you

1. Ask for written verification of the debt.
2. Don't say you owe the debt or give out any sensitive information until you've checked that the debt is real.
3. If you want the calls to stop, you can write to the collection agency and ask them not to call you anymore. Just keep in mind that this doesn't stop them from taking legal steps if they choose.
4. If you don't believe you owe the money, let them know you want to dispute the debt and ask for proof in writing.
5. You might also want to talk to a Licensed Insolvency Trustee. They can give you free advice.