At a glance D&A Group Services is a collection agency based in Mississauga, Ontario. The legal name is D&A Collection Corporation. The company has been operating since 1988.
D&A Group Services collects payments on behalf of the creditor that hired it and earns a commission based on the amount recovered. If D&A Group Services contacts you, it means a company you owe money to has referred your account to collections.
Request written verification of the debt before sharing personal details or making a payment. If D&A Group Services breaks the rules, you can dispute the debt and file a complaint with your provincial consumer protection office.
What is D&A Group Services?
D&A Group Services is a third-party collection agency that collects debts on behalf of businesses across Canada.
The collection agency doesn't own the debt it's collecting. The original creditor hires D&A Group Services to recover the money, and D&A Group Services earns a commission on the amount it collects.
Contact D&A Group Services
Contact this debt collection agency to verify details, dispute the debt, or resolve your account.
Visit D&A Group Services websiteWhy is D&A Group Services calling me?
D&A Group Services is calling because they believe you have an unpaid debt with a creditor they represent. They may also leave voicemails, send text messages, emails and letters.
Often, the original creditor has sent your unpaid account to a collection agency rather than chase it themselves. However, sometimes it can be an old account, a mistake, a debt you don't recognize, or a scam attempt using a real company name.
Don't confirm anything over the phone. Ask for written verification first before you discuss anything or make a payment.
Source: Government of Canada (FCAC) – Dealing with a debt collector
Who does D&A Group Services collect for?
D&A Group Services collects for businesses across many industries.
Industry | Examples |
|---|---|
Financial institutions | Banks, including CIBC and TD |
Telecommunications | Phone, internet, cable providers |
Insurance | Insurance companies |
Government | Government agencies |
Healthcare | Hospitals and healthcare providers |
Utilities | Hydro, gas, water |
Education | Universities, colleges, student loans |
Commercial | Business-to-business accounts |
Retail | Retail stores |
Credit cards | Credit card companies |
Note: the companies listed above are gathered from user-submitted entries, consumer reports, online discussions, and public records. They do not represent confirmed contractual relationships with D&A Collection Corporation.
Companies that use D&A Group Services for debt collection
Reported by consumers
Know another company D&A Group Services collects for?
D&A Group Services phone numbers
These numbers are commonly associated with D&A Group Services:
| Phone number | Type |
|---|---|
| Main | |
| General | |
| General | |
| General | |
| General |
Got a call from a number not shown here?
If you receive a call from a different number claiming to be D&A Group Services, verify the debt in writing and confirm the details before paying.
Is D&A Group Services legitimate?
Yes. D&A Group Services is a legitimate collection agency incorporated as D&A Collection Corporation in 1988 and still operates under that legal name. D&A Group Services is not BBB accredited.
Source: Better Business Bureau – D&A Group Services
D&A Group Services is a confirmed member of the Canadian Society of Collection Agencies. The company is also a member of the Credit Association of Greater Toronto and the Receivables Management Association of Canada.
Scammers impersonate legitimate debt collectors. Always verify debts in writing and confirm contact details on CBV's official website, not via voicemail or texts.
Is D&A Group Services a licensed collection agency in Ontario?
D & A Collection Corporation, operating as D&A Group Services, is registered in Ontario as a collection agency under the Collection and Debt Settlement Services Act. The table below shows confirmed licence records as of March 2026.
| Legal Name | Location | Licence number | Status | Expiry |
|---|---|---|---|---|
| D & A Collection Corporation | Mississauga, ON | 2889684 | Issued | Aug 26, 2026 |
Source: Government of Ontario – Search for a business licence (March 2026)
Is D&A Group Services a licensed collection agency in Québec?
D&A Debt Collection Agency is registered in Québec as a collection agency and operates under the Consumer Protection Act, with oversight from the Office de la protection du consommateur (OPC). The table below shows the confirmed licence record as of March 2026.
Legal Name | Location | Permit number |
|---|---|---|
D&A Debt Collection Agency | Laval, QC | 400231 |
Source: Office de la protection du consommateur (March 2026)
Is D&A Group Services a licensed collection agency in Alberta?
D & A Collection Corporation, operating as D & A Group Services, is registered in Alberta as a collection agency under the Collection and Debt Repayment Practices Regulation. The table below shows the confirmed licence record as of March 2026.
Business Name | Trading As | Location | Bonded | Expiry |
|---|---|---|---|---|
D & A Collection Corporation | D & A Group Services | Edmonton | Yes | Jun 30, 2026 |
Source: Service Alberta – Find out if a Business is Licenced (March 2026)
Is D&A Group Services a licensed collection agency in British Columbia?
D & A Collection Corporation, operating as D&A Group Services, holds an active debt collection licence issued by Consumer Protection BC.
The table below shows confirmed licence records as of February 2026.
Licence number | Business name | Address | Expiry |
|---|---|---|---|
17014 | D & A Collection Corporation | 75 Watline Ave, Suite 142, Mississauga, ON L4Z 3E5 | 2026-12-31 |
BC requires a licence for each office that contacts BC residents, even if the office is outside BC.
Source: Consumer Protection BC – Check a licence
What to do if D&A Group Services calls you (step by step)
Step 1: Ask for written verification. Get the original creditor's name, the amount claimed, the date of last activity, and the account number. Don't confirm anything until you've reviewed everything in writing.
Step 2: Don't share personal details. No address, date of birth or banking information until you've confirmed the debt is yours.
Step 3: Check your own records. Pull your credit report from Equifax or TransUnion and compare it to what D&A Group Services sent you.
Step 4: Dispute the debt in writing if it's wrong. Keep copies of everything you send.
Step 5: Negotiate if the debt is correct. You can offer a lump sum for less than the full amount or arrange a payment plan. Get any agreement in writing before you pay.
Step 6: Pay by a traceable method. Collection agencies like D&A Group Services typically accept online banking, Interac e-Transfer, credit or debit card through their website, or in person at a bank branch. Always get a receipt.
Step 7: Talk to a Licensed Insolvency Trustee or non-profit credit counselling service if you owe the debt and can't pay.
Source: Government of Canada (FCAC) – Dealing with a debt collector
Only consider a loan or a line of credit if you can comfortably afford the repayments. If you're unsure what to do, speak to a non-profit credit counsellor or a Licensed Insolvency Trustee first.
Your rights when D&A Group Services contacts you
Debt collection rules vary by province, but consumer protection laws across Canada set limits on what D&A Group Services can do when it contacts you.
D&A Group Services can't make false or misleading statements, use profane or coercive language, or apply unreasonable pressure. D&A Group Services can't keep contacting you at work after you've told them not to.
Every time D&A Group Services contacts you, it must identify itself and the creditor it's collecting for.
Source: Government of Canada (FCAC) – Debt collection: know your rights
Red flags: how to spot a scam
Scammers sometimes impersonate debt collectors, including real companies like D&A Group Services. D&A Group Services has posted a warning on its own website about fraudulent emails.
Source: D&A Group Services – Fraudulent Emails
A scammer typically refuses to name the original creditor, threatens arrest, jail, or deportation, demands payment by e-transfer, gift card, or cryptocurrency, and refuses to provide anything in writing.
Legitimate D&A Group emails come from @dagroupservices.com. Don't respond to collection notices from other domains.
Verify by calling 1-888-395-1147.
Source: Government of Canada (FCAC) – Dealing with a debt collector
What if the debt is old?
Every province has a time limit on how long a collection agency like D&A Group Services can sue you for an unpaid debt.
| Province / Territory | Limitation period |
|---|---|
| Ontario, BC, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia | 2 years |
| Quebec | 3 years |
| Newfoundland and Labrador, PEI, Northwest Territories, Nunavut, Yukon | 6 years |
Once the limitation period expires, D&A Group Services can still sue you, but you can raise the expired limitation period as a defence. If you do, the court will dismiss the case.
Making a payment or acknowledging the debt in writing restarts the limitation period, but only if it hasn't already expired. If you're unsure whether a debt is still within the limitation period, get legal advice before making any payment.
These limitation periods apply to most consumer debts like credit cards, lines of credit, and personal loans. Different rules may apply to government debts, court judgments, or secured debts like mortgages.
For more information, read our guide about debt statute of limitations.
How to stop D&A Group Services from calling
If you want phone calls to stop, send D&A Group Services a written request. It won't erase the debt or prevent legal action, but it stops repeated calls, depending on your province.
Copy and paste this template:
Hello,
I request that you stop contacting me by phone regarding this account and communicate with me only in writing.
Please send written verification of the debt, including:
- The original creditor name
- The amount claimed
- A breakdown of principal, interest and fees
- The account reference number
- The date of last activity on the account
Do not contact me at my workplace.
Thank you,
[Your full name]
[Your mailing address or email]
[Your phone number (optional)]
[Date]
Note: Check your province's rules for any requirements to stop contact.
Source: Government of Canada (FCAC) - Dealing with a debt collector
How to file a complaint about D&A Group Services
If D&A Group Services doesn't follow the debt collection rules, contact the consumer protection authority in your province.
Before filing, document the dates and times of contact, the phone number used, what was said, and copies of any emails, letters or texts.
For contact details and links to your provincial office, visit the Federal, Provincial and Territorial Consumer Affairs Offices directory.
You can also file a complaint through the Better Business Bureau (BBB).
Accreditations
D&A Group Services locations
Locations that D&A Group Services operate in:
Provinces served
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
Legal Name
D&A Collection Corporation
Also known as
D&A
Agence de recouvrement D&A Ltée
D&A Collection Agency Ltd
Common variations
People sometimes search for this agency under slightly different names or misspellings. These are the most common variations we see.
D and A Collection Agency
DA Group Services
DNA Collections Agency
FAQs
Not without a court order. D&A Group Services would have to sue you, win a judgment, and then apply for a garnishment order. If you're contacted about a wage garnishment without any court involvement, that's a violation of debt collection rules.
Source: Government of Canada (FCAC) – Dealing with a debt collector
In Ontario, D&A Group Services can contact your employer once to confirm your employment status. D&A Group Services can contact a family member, neighbour, or acquaintance to get your address or phone number, but can't discuss the details of the debt. Rules vary by province.
Source: Government of Ontario – Stop collection agency calls
No. In Ontario, collection agencies can call between 7 a.m. and 9 p.m. Monday to Saturday, and 1 p.m. to 5 p.m. on Sundays. No calls are allowed on statutory holidays.
Source: Government of Ontario – Stop collection agency calls
In Alberta, collection agencies can call between 7 a.m. and 10 p.m. any day of the week.
Source: Government of Alberta – Collection and Debt Repayment Practices Regulation, s.12(1)(g)
Six years from the date of the first delinquency on the account. Paying the collection doesn't remove it early. It only updates the status to paid, and its impact on your credit score decreases over time.
Source: Equifax Canada – How long does information stay on my credit report?
Yes. Some creditors report to the credit bureau immediately, while others provide a grace period for the customer to resolve the debt before reporting.
Once reported, the collection stays on your credit report for six years from the date of first delinquency, even if you pay it off.
Source: Equifax Canada – How long does information stay on my credit report?
D&A Group Services collects on behalf of the creditor rather than owning the debt, so any settlement offer needs the creditor's approval. Ask the collection agent whether the creditor will accept a reduced amount.
Get any settlement agreement in writing before you pay. Make sure the agreement states the amount, the payment terms, and how the account will be reported to the credit bureaus.
Source: Government of Canada (FCAC) – Dealing with a debt collector
D&A Group Services accepts payment through online banking, where the company is listed as DACOLLECT with major Canadian banks. You can also pay by phone at 1-888-395-1147.
Pull your credit report from Equifax or TransUnion and identify the D&A Group Services entry. If the information is wrong, file a dispute directly with the credit bureau.
The compliance and ombudsman contact for D&A Group Services is Lisa Rotondi at ombudsman@dagroupservices.com or 905-568-6876.
Other collection agencies in Canada
Joe launched CollectionAgencies.ca in 2025. He maintains the directory, researches collection agencies across Canada, and manages the site's editorial content. Agency listings are sourced from provincial licensing records and legislation.