What is Veritas Alliance?
Veritas Alliance Incorporated is a debt collection agency that helps businesses recover unpaid debts.
Veritas Alliance operates offices in Toronto (Etobicoke) and Laval, Québec, and serves clients across financial services, telecommunications, and retail.
Veritas Alliance offers full-service debt recovery, including account litigation, small claims court filings, and judgment enforcement. They collect for companies such as banks, telecommunications companies, and retail credit card issuers.
Why is Veritas Alliance calling me?
If you've received a call, voicemail, email, or letter from Veritas Alliance, it means they believe you have an outstanding account with a creditor they represent.
Sometimes the debt is legitimate. Sometimes it's an old account, a mistake, a debt you don't recognize, or a scam attempt using a real company name.
Always request written verification before confirming any debt or making a payment.
Source: Government of Canada (FCAC) – Dealing with a debt collector
Veritas Alliance phone numbers
We called each of these numbers to confirm it reaches Veritas Alliance. Select a number to see call reports and what to do if they contact you.
| Phone number | Type |
|---|---|
| Main | |
| User Reported | |
| User Reported | |
| User Reported | |
| User Reported |
Some numbers are submitted by users. We call to verify each one and recheck periodically, but numbers can change.
If you receive a call from a different number claiming to be Veritas Alliance, verify the debt in writing and confirm the details before paying.
What to ask Veritas Alliance for before you pay
Request written documentation before confirming any personal details or making a payment.
You need the original creditor's name, the amount owed, the account reference number, and the date the debt relates to.
Getting this in writing lets you verify whether the debt is legitimate and creates a record of what you were told.
Source: Government of Canada (FCAC) – Debt collection: know your rights
Who does Veritas Alliance collect for?
Veritas Alliance collects for banks, telecommunications companies, retail credit card issuers, and lending companies. Consumer reports most frequently name TD Canada Trust as a creditor.
Consumer reports link Veritas Alliance to 17 creditors, most often in banking, retail and telecom.
| Industry | Consumer-reported creditors |
|---|---|
| Telecommunications | |
| Banking & Financial Services | |
| Utilities | |
| Retail | |
| Rental & Property Management |
Know another company Veritas Alliance collects for?
Is Veritas Alliance a legitimate collection agency?
Yes. Veritas Alliance Incorporated is a legitimate debt collection agency, incorporated in Ontario on April 22, 2015.
The company publicly lists its corporate address and contact details, holds provincial licences in Ontario, Québec, and British Columbia, and is a member of the Canadian Society of Collection Agencies (CSCA).
Will Veritas Alliance affect my credit score?
A collection account from Veritas Alliance will severely damage your credit score once it's reported to Equifax or TransUnion.
It stays on your credit report for 6 years from the date of your first missed payment, known as the date of first delinquency. Paying it won't remove the mark from your credit file but updates the status to paid, which looks better to future lenders.
Source: Equifax Canada – How long does information stay on my credit report
What to do if Veritas Alliance calls you (step by step)
Scammers sometimes impersonate legitimate debt collectors. Always verify any debt in writing before making payments, and confirm contact details on Veritas Alliance's official website rather than relying on voicemail or text messages.
Veritas Alliance sends some notices by text message from the domain veritastxt.com. It's their real messaging domain, but always verify a debt before responding to any text.
Your rights when Veritas Alliance contacts you
Debt collection rules vary by province, but consumer protection legislation across Canada prohibits debt collectors from harassing, threatening, or intimidating you.
They cannot make false or misleading statements, use profane or coercive language, or apply unreasonable pressure.
They cannot continue contacting you at work after you've told them not to. Every time a debt collector contacts you, they must identify themselves.
Source: Government of Canada (FCAC) – Debt collection: know your rights
Red flags: how to spot a scam
Scammers sometimes impersonate debt collectors, including real companies like Veritas Alliance.
A scammer typically refuses to name the original creditor, threatens arrest, jail, or deportation, demands payment by e-transfer, gift card or cryptocurrency, and refuses to send anything in writing.
Verify the debt using contact details from Veritas Alliance's official website before paying.
Source: Government of Canada (FCAC) – Dealing with a debt collector
What if the debt is old?
Every province has a time limit on how long a collection agency like Veritas Alliance can sue you for an unpaid debt.
Ontario, BC, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia
Quebec
Newfoundland and Labrador, PEI, Northwest Territories, Nunavut, Yukon
Once the limitation period expires, Veritas Alliance can still sue you, but you can raise the expired limitation period as a complete defence. The defence isn't automatic. You have to file a defence in court and plead the expired limitation period. If you don't, the court will grant default judgment as if the limitation didn't apply.
Making a payment or acknowledging the debt in writing restarts the limitation period, but only if it hasn't already expired.
These limitation periods apply to most consumer debts like credit cards, lines of credit, and personal loans. Different rules may apply to government debts, court judgments, or secured debts like mortgages.
For more information, read our guide about debt statute of limitations.
How to stop calls from Veritas Alliance
Sometimes, you can stop collection calls from a collection agency by sending a cease and desist letter. Once Veritas Alliance receive it, they have to stop calling. The debt doesn't go away, and they can still take legal action. You can use our cease and desist letter templates.
Provincial law doesn't give you this right in Manitoba, Saskatchewan, Newfoundland and Labrador, Prince Edward Island or the Yukon.
Regardless of province, if the debt's on a loan, line of credit, or credit card, send the letter by registered mail under federal law. Federal law is the only law in Canada that also stops an original creditor's in-house collectors, not just a collection agency. You can send it to your original creditor and its collection agent, a collection agency or a law firm.
If Veritas Alliance is making collection calls to you from its Ontario location, then you can send a cease and desist letter available under Ontario's law.
Restrictions on calls to your workplace
Many provinces and territories place restrictions on collection agencies when they attempt to call you at your workplace.
How to file a complaint about Veritas Alliance
In Canada, debt collection is regulated province by province, not federally. The rules ban harassment, calling outside set hours, discussing your debt with your family or employer, and threatening legal action they have no intention of taking.
Source: Government of Canada (FCAC) – Debt collection: know your rights
If you think Veritas Alliance is breaking any debt collection or privacy laws, contact the consumer protection authority in your province.
Before making a written complaint, document the dates and times of contact, the phone number used, what was said, and copies of any emails, letters or texts.
Some consumer protection agencies regulating the conduct of collection agencies will not process your complaint unless you first send a written complaint to the collection agency summarizing the conduct in question and making a request for remedial action.
For contact details and links to your provincial office, visit the Federal, Provincial and Territorial Consumer Affairs Offices directory.
Accreditations
Legal Name
Veritas Alliance Incorporated
Veritas Alliance Inc
People sometimes search for this agency under slightly different names or misspellings. These are the most common variations we see.
Veritas Collection Agency