At a glance D&A Group Services (legal name D&A Collection Corporation) is a Mississauga-based debt collection agency that has been operating since 1988.
D&A collects unpaid accounts for other companies. So if the agency contacts you, it means a creditor has passed your account to them for collection.
Get written verification of the debt before you pay or share personal details. If the amount looks wrong or you do not recognize the debt, dispute it in writing. If the agency harasses you, calls at banned hours, or breaks any other rule, complain to your provincial regulator.
What is D&A Group Services?
D&A Group Services is a third-party collection agency based in Mississauga, Ontario. Their legal name is D&A Collection Corporation, and they've operated since 1988.
D&A doesn't own the debts they collect. The original creditor hires them to recover the money, and they earn a commission on what they collect.
Their clients are businesses across Canada, including banks, car rental companies, insurers and parking operators.
Contact D&A Group Services
1-888-395-1147
Contact this debt collection agency to verify details, dispute the debt or resolve your account.
Visit agency websiteWhy is D&A Group Services calling me?
D&A Group Services is likely calling because a creditor hired them to collect an unpaid debt. They may also leave voicemails or send letters, emails and texts.
The debt might be real. But it might also be old, already settled, or belong to someone else entirely. Sometimes debt collectors are trying to reach the previous owner of your phone number, or another person whose information was mistakenly linked to your account.
Don't confirm anything or pay over the phone until you know the debt is genuine. Ask for written verification of the creditor, the amount, the account number, and the date of last activity.
Source: Government of Canada (FCAC) – Dealing with a debt collector
Who does D&A Group Services collect for?
Consumers report being contacted by D&A about debts from the companies below. Car rental accounts come up often.
Industry | Consumer-reported creditors |
|---|---|
Banks and credit cards | CIBC, TD Canada Trust, RBC Royal Bank, National Bank, PC Financial |
Car rental | SIXT Rent a Car, Thrifty Car Rental, Dollar Car Rental, Avis Budget Group, Hertz |
Insurance | Allstate |
Parking | EasyPark |
Note: the companies listed above are gathered from user-submitted entries, consumer reports, online discussions, and public records. They do not represent confirmed contractual relationships with D&A Collection Corporation.
Companies that use D&A Group Services for debt collection
Submitted by consumers. We try to verify these reports but cannot always confirm them.
Know another company D&A Group Services collects for?
D&A Group Services phone numbers
These numbers are commonly associated with D&A Group Services:
| Phone number | Type |
|---|---|
| Main | |
| Local Office | |
| User Reported | |
| User Reported | |
| User Reported |
Some numbers are submitted by users. We call to verify each one and recheck periodically, but numbers can change.
Got a call from a number not shown here?
If you receive a call from a different number claiming to be D&A Group Services, verify the debt in writing and confirm the details before paying.
Is D&A Group Services legitimate?
Yes. D&A Group Services is a real collection agency, incorporated as D&A Collection Corporation in 1988 and still trading under that name.
They belong to the Canadian Society of Collection Agencies, the Receivables Management Association of Canada and the Credit Association of Greater Toronto.
Scammers do impersonate real agencies, including this one, so check the sender before you pay.
Email type | Comes from |
|---|---|
Official domains | @dagroupservices.com or @dacommunications.ca |
Automated notices | info@dacommunications.ca |
Known impostor, don't reply | dacollectionagency.org |
Anything from another address is suspect. Visit the official website to get accurate information and contact them directly if you're not sure.
Source: D&A Group Services – Fraudulent Emails
Will D&A Group Services affect my credit score?
A collection account from D&A Group Services will severely damage your credit score once it's reported to Equifax or TransUnion.
It stays on your credit report for 6 years from the date of your first missed payment. Paying it won't remove the mark from your credit file but updates the status to paid, which looks better to future lenders.
Check your own report to see whether D&A Group Services has reported the account and whether the information is correct.
What to do if D&A Group Services calls you (step by step)
Step 1: Ask for written verification. Get the original creditor's name, amount, account number and the date of last activity. Don't confirm anything until you've reviewed it in writing.
Step 2: Don't share personal details. No address, date of birth or banking information until you've confirmed the debt is yours.
Step 3: Check your credit report to see what D&A Group Services has reported about you. Get your free credit score and report with Borrowell.
Step 4: Dispute the debt in writing if it's wrong. Keep copies of everything you send.
Step 5: Check the statute of limitations in your province before you pay or acknowledge the debt in writing.
Step 6: Settle if the debt is correct. Sometimes, D&A Group Services might accept a one-time lump sum for less than the full balance. Get any agreement in writing before you pay.
Step 7: Pay by a traceable method like online banking, e-Transfer, or card. Get a receipt.
Step 8: Get help if you can't pay. Talk to a Licensed Insolvency Trustee or non-profit credit counsellor.
Source: Government of Canada (FCAC) – Dealing with a debt collector
Not in Ontario, Alberta, BC, Nunavut or the NWT? Find a trustee in your province
What if the debt is old?
Every province has a time limit on how long a collection agency like D&A Group Services can sue you for an unpaid debt.
| Province / Territory | Limitation period |
|---|---|
| Ontario, BC, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia | 2 years |
| Quebec | 3 years |
| Newfoundland and Labrador, PEI, Northwest Territories, Nunavut, Yukon | 6 years |
Once the limitation period expires, D&A Group Services can still sue you, but you can raise the expired limitation period as a complete defence. The defence isn't automatic. You have to file a defence in court and plead the expired limitation period. If you don't, the court will grant default judgment as if the limitation didn't apply.
Making a payment or acknowledging the debt in writing restarts the limitation period, but only if it hasn't already expired.
These limitation periods apply to most consumer debts like credit cards, lines of credit, and personal loans. Different rules may apply to government debts, court judgments, or secured debts like mortgages.
For more information, read our guide about debt statute of limitations.
How to stop calls from D&A Group Services
Send D&A Group Services a cease and desist letter. Once they receive it, they have to stop phoning. The debt doesn't go away, and they can still take legal action.
Use our cease and desist letter templates
Provincial law doesn't give you this right in Manitoba, Saskatchewan, Newfoundland and Labrador, Prince Edward Island or the Yukon.
However, if the debt's on a loan, line of credit, or credit card, send the letter by registered mail under federal law. If D&A Group Services is physically based in Ontario, use Ontario's law instead.
Read more: How to stop collection calls in Canada.
How to file a complaint about D&A Group Services
If you think that D&A Group Services is breaking any debt collection rules, contact the consumer protection authority in your province.
Before filing, document the dates and times of contact, the phone number used, what was said, and copies of any emails, letters or texts.
For contact details and links to your provincial office, visit the Federal, Provincial and Territorial Consumer Affairs Offices directory.
Accreditations
D&A Group Services locations
Locations that D&A Group Services operate in:
Provinces served
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
Legal Name
D&A Collection Corporation
Also known as
D&A
Agence de recouvrement D&A Ltée
D&A Collection Agency Ltd
Common variations
People sometimes search for this agency under slightly different names or misspellings. These are the most common variations we see.
D and A Collection Agency
DA Group Services
DNA Collections Agency
FAQs
Ask for written verification of the creditor, the amount, the account number, and the date of last activity. Don't pay or confirm anything until it checks out, and dispute it in writing if it's wrong.
Not right away. D&A would have to sue you, win a court judgment and get a garnishment order first. Any garnishment threat without a judgment breaks the rules.
Source: Government of Canada (FCAC) – Dealing with a debt collector
Yes, D&A Group can take you to court. Whether they do depends on the balance and the creditor's instructions.
Only to confirm your contact details, and they can't discuss your debt with them. In Ontario, they can contact your employer once to confirm you work there. Learn more about how to stop collection calls at work.
No, the rules vary by province. In Ontario, calls are allowed 7 a.m. to 9 p.m. Monday to Saturday and 1 p.m. to 5 p.m. on Sundays, with none on statutory holidays. In Alberta, the window is 7 a.m. to 10 p.m. Calls outside your province's hours can be reported.
Sources: Government of Ontario – Stop collection agency calls. Government of Alberta – Collection and Debt Repayment Practices Regulation, s.12(1)(g)
Six years from the date you first fell behind, then it drops off automatically. Paying it updates the status to paid, but doesn't remove it early.
Source: Equifax Canada – How long does information stay on my credit report?
Often yes, but D&A collects for the creditor and doesn't own the debt, so the creditor has to approve any reduced amount. Get the agreement in writing, including the amount and how the account will be reported, before you pay.
The debt doesn't disappear. Contact continues, it can be reported to the credit bureaus, and you risk being sued, so verifying and responding keeps your options open. If you cannot afford to pay, get debt relief advice from a Licensed Insolvency Trustee or Credit Counsellor.
Call D&A on 1-888-395-1147 or visit their payment page.
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Joe launched CollectionAgencies.ca in 2025. He has worked in Canadian personal finance since 2023. He maintains the directory, researches collection agencies across Canada and manages the site's editorial content. Agency listings are sourced from provincial licensing records and legislation.