What is Go Beyond Collection Agency?
Go Beyond Collection Agency is a debt collection agency that recovers unpaid debts for businesses across Canada.
The company focuses on commercial collections but also handles consumer debt referred by landlords, utility providers, medical practices, and retailers.
Go Beyond Collection Agency Inc. is headquartered in Hamilton, Ontario. The company operates as Agence de recouvrement Excède in Quebec.
Collectrite Collections Canada and Credimax Collections Canada are divisions of the same company. Go Beyond was founded in 2005.
Why is Go Beyond Collection Agency calling me?
If Go Beyond Collection Agency is calling, a creditor has sent your unpaid account to them for collection.
The call could also be about an old debt you've forgotten, an account referred to Go Beyond by mistake, or a scam using their name.
Go Beyond focuses on commercial debt, so the call could be about a business account rather than personal debt. The letter or call may also come from Collectrite or Credimax, both of which are divisions of Go Beyond.
Don't confirm any personal details or agree to pay until you have written proof of the debt.
Go Beyond Collection Agency phone numbers
We called each of these numbers to confirm it reaches Go Beyond Collection Agency. Select a number to see call reports and what to do if they contact you.
| Phone number | Type |
|---|---|
| Main | |
| User Reported |
Some numbers are submitted by users. We call to verify each one and recheck periodically, but numbers can change.
If you receive a call from a different number claiming to be Go Beyond Collection Agency, verify the debt in writing and confirm the details before paying.
Who does Go Beyond Collection Agency collect for?
Go Beyond Collection Agency collects for businesses across Canada. Examples include property managers, utility providers, medical and dental practices, law firms, banks, trucking companies, and retailers.
The Ontario Veterinary Medical Association (OVMA) is a confirmed client.
Consumer reports link Go Beyond Collection Agency to ten creditors, most often in property management, commercial and utilities.
| Industry | Consumer-reported creditors |
|---|---|
| Banking & Financial Services | |
| Utilities | |
| Car Rental | |
| Courier & Shipping | |
| Rental & Property Management | |
| Commercial & B2B |
Know another company Go Beyond Collection Agency collects for?
If you don't recognize the creditor name on a collection letter or call, pull your credit report from Equifax Canada or TransUnion Canada. It shows which creditor placed the account in collections.
Is Go Beyond Collection Agency a legitimate collection agency?
Go Beyond Collection Agency Inc. is a legitimate collection agency that has operated since 2005.
If someone claims to be from Go Beyond Collection Agency, verify the debt in writing before paying anything.
Source: BBB – Go Beyond Collections Inc
Will Go Beyond Collection Agency affect my credit score?
A collection account from Go Beyond Collection Agency will severely damage your credit score once it's reported to Equifax or TransUnion.
It stays on your credit report for 6 years from the date of your first missed payment, known as the date of first delinquency. Paying it won't remove the mark from your credit file but updates the status to paid, which looks better to future lenders.
Source: Equifax Canada – How long does information stay on my credit report
What to do if Go Beyond Collection Agency calls you (step by step)
What if the debt is old?
Every province has a time limit on how long a collection agency like Go Beyond Collection Agency can sue you for an unpaid debt.
Ontario, BC, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia
Quebec
Newfoundland and Labrador, PEI, Northwest Territories, Nunavut, Yukon
Once the limitation period expires, Go Beyond Collection Agency can still sue you, but you can raise the expired limitation period as a complete defence. The defence isn't automatic. You have to file a defence in court and plead the expired limitation period. If you don't, the court will grant default judgment as if the limitation didn't apply.
Making a payment or acknowledging the debt in writing restarts the limitation period, but only if it hasn't already expired.
These limitation periods apply to most consumer debts like credit cards, lines of credit, and personal loans. Different rules may apply to government debts, court judgments, or secured debts like mortgages.
For more information, read our guide about debt statute of limitations.
How to stop calls from Go Beyond Collection Agency
Sometimes, you can stop collection calls from a collection agency by sending a cease and desist letter. Once Go Beyond Collection Agency receive it, they have to stop calling. The debt doesn't go away, and they can still take legal action. You can use our cease and desist letter templates.
Provincial law doesn't give you this right in Manitoba, Saskatchewan, Newfoundland and Labrador, Prince Edward Island or the Yukon.
Regardless of province, if the debt's on a loan, line of credit, or credit card, send the letter by registered mail under federal law. Federal law is the only law in Canada that also stops an original creditor's in-house collectors, not just a collection agency. You can send it to your original creditor and its collection agent, a collection agency or a law firm.
If Go Beyond Collection Agency is making collection calls to you from its Ontario location, then you can send a cease and desist letter available under Ontario's law.
Restrictions on calls to your workplace
Many provinces and territories place restrictions on collection agencies when they attempt to call you at your workplace.
How to file a complaint about Go Beyond Collection Agency
In Canada, debt collection is regulated province by province, not federally. The rules ban harassment, calling outside set hours, discussing your debt with your family or employer, and threatening legal action they have no intention of taking.
Source: Government of Canada (FCAC) – Debt collection: know your rights
If you think Go Beyond Collection Agency is breaking any debt collection or privacy laws, contact the consumer protection authority in your province.
Before making a written complaint, document the dates and times of contact, the phone number used, what was said, and copies of any emails, letters or texts.
Some consumer protection agencies regulating the conduct of collection agencies will not process your complaint unless you first send a written complaint to the collection agency summarizing the conduct in question and making a request for remedial action.
For contact details and links to your provincial office, visit the Federal, Provincial and Territorial Consumer Affairs Offices directory.
Legal Name
Go Beyond Collection Agency Inc.
People sometimes search for this agency under slightly different names or misspellings. These are the most common variations we see.
Gobeyond Collections