What is Resolve Financial Recovery?
Resolve Financial Recovery is a debt collection agency that helps businesses recover unpaid debts. They offer third-party collection services and also purchase delinquent receivables.
They operate primarily in Canada, with offices serving clients across various provinces.
They collect debts for a range of creditors, including telecommunications companies such as Telus, credit card companies, banks, and payday lenders.
Many consumers report that Resolve Financial Recovery is persistent with phone calls and sometimes sends letters or emails to recover debts.
Contact Resolve Financial Recovery
1-416-900-3807
Contact this debt collection agency to verify details, dispute the debt or resolve your account.
Visit agency websiteWhy is Resolve Financial Recovery calling me?
If you've received a call from Resolve Financial Recovery, it usually means they're trying to recover an unpaid debt on behalf of a creditor.
If you're unsure why they're calling, ask for written verification of the debt before sharing any personal information or making a payment.
Resolve Financial Recovery collects for:
- Telus (telecommunications)
- Payday loan providers
- Credit card companies
- Banks and financial institutions
- Telecommunications companies (phone, internet, cable)
- Government agencies
- Healthcare providers and hospitals
- Utilities (hydro, gas, water)
- Education and student loans
- Commercial businesses
- Retail stores
Companies that use Resolve Financial Recovery for debt collection
Submitted by consumers. We try to verify these reports but cannot always confirm them.
Know another company Resolve Financial Recovery collects for?
Resolve Financial Recovery phone numbers
These numbers are commonly associated with Resolve Financial Recovery:
| Phone number | Type |
|---|---|
| Main | |
| User Reported | |
| User Reported | |
| User Reported | |
| User Reported |
Some numbers are submitted by users. We call to verify each one and recheck periodically, but numbers can change.
Got a call from a number not shown here?
If you receive a call from a different number claiming to be Resolve Financial Recovery, verify the debt in writing and confirm the details before paying.
Is Resolve Financial Recovery a legitimate collection agency?
Yes, Resolve Financial Recovery is a legitimate debt collection agency. They have a Better Business Bureau Accredited Business profile and hold an A rating.
Will Resolve Financial Recovery affect my credit score?
A collection account from Resolve Financial Recovery will severely damage your credit score once it's reported to Equifax or TransUnion.
It stays on your credit report for 6 years from the date of your first missed payment. Paying it won't remove the mark from your credit file but updates the status to paid, which looks better to future lenders.
Check your own report to see whether Resolve Financial Recovery has reported the account and whether the information is correct.
What to do if Resolve Financial Recovery calls you (step by step)
Step 1: Ask for written verification. Get the original creditor's name, amount, account number and the date of last activity. Don't confirm anything until you've reviewed it in writing.
Step 2: Don't share personal details. No address, date of birth or banking information until you've confirmed the debt is yours.
Step 3: Check your credit report to see what Resolve Financial Recovery has reported about you. Get your free credit score and report with Borrowell.
Step 4: Dispute the debt in writing if it's wrong. Keep copies of everything you send.
Step 5: Check the statute of limitations in your province before you pay or acknowledge the debt in writing.
Step 6: Settle if the debt is correct. Sometimes, Resolve Financial Recovery might accept a one-time lump sum for less than the full balance. Get any agreement in writing before you pay.
Step 7: Pay by a traceable method like online banking, e-Transfer, or card. Get a receipt.
Step 8: Get help if you can't pay. Talk to a Licensed Insolvency Trustee or non-profit credit counsellor.
Source: Government of Canada (FCAC) – Dealing with a debt collector
Not in Ontario, Alberta, BC, Nunavut or the NWT? Find a trustee in your province
What if the debt is old?
Every province has a time limit on how long a collection agency like Resolve Financial Recovery can sue you for an unpaid debt.
| Province / Territory | Limitation period |
|---|---|
| Ontario, BC, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia | 2 years |
| Quebec | 3 years |
| Newfoundland and Labrador, PEI, Northwest Territories, Nunavut, Yukon | 6 years |
Once the limitation period expires, Resolve Financial Recovery can still sue you, but you can raise the expired limitation period as a complete defence. The defence isn't automatic. You have to file a defence in court and plead the expired limitation period. If you don't, the court will grant default judgment as if the limitation didn't apply.
Making a payment or acknowledging the debt in writing restarts the limitation period, but only if it hasn't already expired.
These limitation periods apply to most consumer debts like credit cards, lines of credit, and personal loans. Different rules may apply to government debts, court judgments, or secured debts like mortgages.
For more information, read our guide about debt statute of limitations.
How to stop calls from Resolve Financial Recovery
Send Resolve Financial Recovery a cease and desist letter. Once they receive it, they have to stop phoning. The debt doesn't go away, and they can still take legal action.
Use our cease and desist letter templates
Provincial law doesn't give you this right in Manitoba, Saskatchewan, Newfoundland and Labrador, Prince Edward Island or the Yukon.
However, if the debt's on a loan, line of credit, or credit card, send the letter by registered mail under federal law. If Resolve Financial Recovery is physically based in Ontario, use Ontario's law instead.
Read more: How to stop collection calls in Canada.
How to file a complaint about Resolve Financial Recovery
If you think that Resolve Financial Recovery is breaking any debt collection rules, contact the consumer protection authority in your province.
Before filing, document the dates and times of contact, the phone number used, what was said, and copies of any emails, letters or texts.
For contact details and links to your provincial office, visit the Federal, Provincial and Territorial Consumer Affairs Offices directory.
Accreditations
Resolve Financial Recovery locations
Locations that Resolve Financial Recovery operate in:
Provinces served
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
Legal Name
Resolve Financial Recovery Inc.
Common variations
People sometimes search for this agency under slightly different names or misspellings. These are the most common variations we see.
Resolve Financial Services
Resolve Collection Agency
Resolve First Financial
Other collection agencies in Canada
Joe launched CollectionAgencies.ca in 2025. He has worked in Canadian personal finance since 2023. He maintains the directory, researches collection agencies across Canada and manages the site's editorial content. Agency listings are sourced from provincial licensing records and legislation.