What Collection Agency Does goeasy Use?
Last updated: April 2026
If you have an unpaid account with goeasy, your debt can be assigned to a third-party collection agency.
| Agency | Source |
|---|---|
| DCA (Debt Control Agency) | Consumer reported |
Based on user submitted entries, consumer reports and public records. They don't represent confirmed business relationships with goeasy. Always verify the agency's identity before making any payment.
What happens if you owe goeasy money?
goeasy will attempt to collect internally first with reminder letters, phone calls, text messages and emails.
If the account stays unpaid after 90 to 180 days, goeasy assigns or sells the debt to a collection agency. The agency then contacts you directly.
Why is goeasy sending me to collections?
Unpaid bills, outstanding account balances, or unresolved charges. Accounts typically go to collections after 90 to 180 days of non-payment.
Only consider a loan if you can comfortably afford the repayments. If you're unsure what to do, speak to a non-profit credit counsellor or a Licensed Insolvency Trustee first.
What to do if goeasy sends you to collections
- Don't acknowledge the debt or make a payment until you've confirmed it's legitimate.
- Request written verification: the original creditor's name (goeasy), the account reference, and the total amount.
- Cross-check the amount against your goeasy records.
- If valid: pay in full, negotiate a settlement or set up a payment plan.
- If you don't recognise the debt, dispute it in writing.
Can I deal with goeasy directly?
Sometimes. Contact goeasy's customer service or billing department. Some companies will recall accounts from collections if you arrange payment directly with them.
Will this affect my credit score?
Yes. A collection entry from an unpaid goeasy account lowers your credit score and stays on your report for 6 years from the date of last activity in most provinces.