Who called me from 1-800-387-5604?

Verified creditor number

Our records indicate 1-800-387-5604 belongs to OSAP (Account Management and Collections Branch, Ministry of Finance). It's OSAP's own number, not a collection agency.

Caller ID may show: 18003875604 or 1 (800) 387-5604

Checked by Joe Conlon

Calling back? Don't hide your caller ID.

Why is 1-800-387-5604 calling me?

1-800-387-5604 is OSAP's own Account Management and Collections Branch, Ministry of Finance line. When OSAP calls you itself, your account is usually still with OSAP and hasn't been passed to a collection agency.

They may be calling because:

A payment on your account is late or missed
They need to talk to you about your account
They're trying to reach someone else and have the wrong number

Dealing with OSAP now, before the account is sent to a collection agency, can make it easier to agree a payment plan.

Learn more about OSAP, including which collection agencies it uses.

Is 1-800-387-5604 a scam?

Based on our records, 1-800-387-5604 belongs to OSAP. However, scammers sometimes pretend to be banks and lenders.

If you're not sure, hang up and call OSAP back on the number on your card, statement or its official website. Never give a PIN or password over the phone. It's also a good idea to see if any collections have been added to your credit report.

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How do I stop 1-800-387-5604 from calling?

The calls stop once the account is up to date. Ignoring them won't make the debt go away, and an unpaid account may be passed to a collection agency.

Can pay? Call OSAP back and pay or set up a payment plan. Get it in writing.
Can't pay? Request a free consultation with a non-profit credit counsellor or Licensed Insolvency Trustee.
Don't recognize it? Call OSAP on its official number and ask about the account.

Which collection agencies does OSAP use?

These are the collection agencies consumers have reported hearing from about OSAP debts. If one of them is calling you, their number is below.

Agency	Phone
ARO Inc	1-877-322-1414
Transworld Systems Canada (TSI)	1-844-239-0876

Based on consumer reports and public records. Always verify a collection agency's identity before making any payment.

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