How easy is it to reach a person at a collection agency? See our call study

Who called me from 1-833-961-0009?

Verified collection agency number

Our records indicate 1-833-961-0009 belongs to Phillips & Cohen Associates, a debt collection agency operating in Canada. We called this number on October 15, 2026, and it was answered as Phillips & Cohen Associates.

Caller ID may show: 18339610009 or 1 (833) 961-0009

Joe Conlon
Checked by Joe ConlonUpdated October 15, 2026

What happened when we called

Called: October 15, 2026

Answered by: Recorded message then live person

Wait: 31 seconds

A recording answered in French and English: "Thank you for calling Phillips and Cohen Associates." It offered English or French, then a message in both languages asked callers to hold while they were connected to the next available specialist. Then a person answered, gave their name and said: "Thank you for calling Phillips and Cohen Associates. I do need to inform you that your call will be recorded for training purposes, to enhance customer service and security, and to confirm our discussions with you. Do you have a reference number, please?"

Calling back? Don't hide your caller ID. Some collection agencies reject private numbers.

Why is 1-833-961-0009 calling me?

Phillips & Cohen Associates is a debt collector.

They may be calling because:

  • A creditor has hired them to collect an unpaid debt
  • They purchased your debt from the original creditor
  • They're trying to reach someone else and have the wrong number

If you don't recognize the debt, ask for written verification before providing any personal information or making payments. Our guide on which collection agency you owe shows where to find the creditor and the amount.

Learn more about Phillips & Cohen Associates, including which provinces they're licensed in, who they collect for, and how they affect your credit score.

Is 1-833-961-0009 a scam?

Based on our records, 1-833-961-0009 is associated with Phillips & Cohen Associates, a legitimate collection agency operating in Canada. However, scammers sometimes impersonate legitimate companies.

Verify any debt using the contact details on their website before paying. It's also a good idea to see if any collections have been added to your credit report.

Free credit report
Ad
See if collections are on your credit report
Borrowell
Borrowell
Check your credit report
on Borrowell's site
Example
Cost
Free
Score updates
Weekly
Credit bureau
Equifax
100% free, no credit card required
Full Equifax credit report + score
See if collections are on your record
Checking won't affect your score

How do I stop 1-833-961-0009 from calling?

The calls stop once the debt on the account is resolved. Ignoring the debt won't make the debt go away.

How to deal with a collection agency

1

Ask for written verification. Get the creditor's name, the amount owed, and the account number in writing before you do anything.

2

Don't share personal details. No banking info, date of birth, or address until you've confirmed the debt is yours.

3

Check your credit report. Pull your free credit score and report with Borrowell to see if the collection is listed and which creditor it's for.

4

Know your rights. Read what a collection agency can and can't do in Canada.

5

Confirm the caller. Call Phillips & Cohen Associates back on their main phone number at 1-866-272-3003 to verify it was actually them.

Know a company Phillips & Cohen Associates collects for?

When can a collection agency call from 1-833-961-0009?

Every province and territory sets hours for when a collection agency can call. These are the permitted calling windows.

Alberta
Monday to Saturday: 7 a.m. to 10 p.m.
Sunday: 7 a.m. to 10 p.m.
British Columbia
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Manitoba
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: Not allowed
New Brunswick
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Newfoundland and Labrador
Monday to Saturday: 8 a.m. to 10 p.m.
Sunday: 8 a.m. to 10 p.m.
Northwest Territories
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Nova Scotia
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Nunavut
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Ontario
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Prince Edward Island
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Quebec
Monday to Saturday: 8 a.m. to 8 p.m.
Sunday: Not allowed
Saskatchewan
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Yukon
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: Not allowed

Most provinces and territories also ban calls on statutory holidays. Alberta, Newfoundland and Labrador and Prince Edward Island set no separate holiday rule.

If a collection agency calls you outside the permitted hours for your province or territory, file a complaint with your provincial or territorial consumer affairs office.

AdvertisementBorrowell — check your credit score free

Other phone numbers Phillips & Cohen Associates uses

Phillips & Cohen Associates may also contact you from these numbers:

Phone numberType
1-866-272-3003Call
Main
1-888-461-5550Call
User Reported
1-833-961-0011Call
User Reported

Legal name

Phillips & Cohen Associates (Canada) Ltd.

Also known as

Phillips & Cohen Associates, Ltd

Useful guides