Has a collection agency contacted you?

Who called me from 1-866-272-3003?

Verified collection agency number

Our records indicate 1-866-272-3003 belongs to Phillips & Cohen Associates, a debt collection agency operating in Canada. We called this number on October 13, 2026, and it was answered as Phillips & Cohen Associates.

Caller ID may show: 18662723003 or 1 (866) 272-3003

Joe Conlon
Checked by Joe ConlonUpdated October 13, 2026

What happened when we called

Called: October 13, 2026

Answered by: Recorded message then live person

Time on hold: 42 seconds

A recording answered in French and English: "Thank you for calling Phillips and Cohen Associates." It offered English or French, then played a message asking callers to hold while they were connected to the next available specialist. Then a person answered: "Thank you for calling Phillips and Cohen Associates. Your call will be recorded for training purposes to enhance customer service, security, and to confirm our discussion with you. May I please have your reference number?"

Calling back? Don't hide your caller ID. Some agencies reject private numbers.

Why is 1-866-272-3003 calling me?

Phillips & Cohen Associates is a debt collector.

They may be calling because:

  • A creditor has hired them to collect an unpaid debt
  • They purchased your debt from the original creditor
  • They're trying to reach someone else and have the wrong number

If you don't recognize the debt, ask for written verification before providing any personal information or making payments.

Learn more about Phillips & Cohen Associates, including which provinces they're licensed in, who they collect for, and how they affect your credit score.

Is 1-866-272-3003 a scam?

Based on our records, 1-866-272-3003 is associated with Phillips & Cohen Associates, a legitimate collection agency operating in Canada. However, scammers sometimes impersonate legitimate companies.

Verify any debt using the contact details on their website before paying. It's also a good idea to see if any collections have been added to your credit report.

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How do I stop 1-866-272-3003 from calling?

The calls stop once the debt on the account is resolved. Ignoring the debt won't make the debt go away.

  • Can pay? Call Phillips & Cohen Associates back and pay or set up a payment plan. Get it in writing.
  • Can't pay? A credit counsellor or Licensed Insolvency Trustee can deal with them for you.
  • Don't recognize it? Check it with the steps below before paying. Wrong person? Tell them and ask them to remove your number.
  • Last resort: a cease and desist letter stops the calls in most provinces, but not the debt. Letter templates · Rules by province

How to deal with a collection agency

1

Ask for written verification. Get the creditor's name, the amount owed, and the account number in writing before you do anything.

2

Don't share personal details. No banking info, date of birth, or address until you've confirmed the debt is yours.

3

Check your credit report. Pull your free credit score and report with Borrowell to see if the collection is listed and which creditor it's for.

4

Know your rights. Learn more about what to expect on our Phillips & Cohen Associates profile page.

5

Confirm the caller. Call Phillips & Cohen Associates back on their main phone number at 1-866-272-3003 to verify it was actually them.

Know a company Phillips & Cohen Associates collects for?

When can a collection agency call from 1-866-272-3003?

Every province and territory sets hours for when a collection agency can call. These are the permitted calling windows.

Alberta
Monday to Saturday: 7 a.m. to 10 p.m.
Sunday: 7 a.m. to 10 p.m.
British Columbia
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Manitoba
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: Not allowed
New Brunswick
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Newfoundland and Labrador
Monday to Saturday: 8 a.m. to 10 p.m.
Sunday: 8 a.m. to 10 p.m.
Northwest Territories
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Nova Scotia
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Ontario
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Prince Edward Island
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Quebec
Monday to Saturday: 8 a.m. to 8 p.m.
Sunday: Not allowed
Saskatchewan
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed

Nunavut sets its rules under the Consumer Protection Regulations but does not publish the specific hours online. Yukon law sets no fixed hours and relies on a general harassment standard instead.

Most provinces and territories also ban calls on statutory holidays. Alberta and Newfoundland and Labrador set no separate holiday rule.

If a collection agency calls you outside the permitted hours for your province or territory, file a complaint with your provincial or territorial consumer affairs office.

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Other phone numbers Phillips & Cohen Associates uses

Phillips & Cohen Associates may also contact you from these numbers:

Phone numberType
User Reported
User Reported
User Reported

Legal name

Phillips & Cohen Associates (Canada) Ltd.

Also known as

Phillips & Cohen Associates, Ltd