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Who called me from 1-866-336-5956?

Verified collection agency number

Our records indicate 1-866-336-5956 belongs to Groupe Solution Collect, a debt collection agency operating in Canada. We called this number on October 14, 2026, and it was answered as Groupe Solution Collect.

Caller ID may show: 18663365956 or 1 (866) 336-5956

Joe Conlon
Checked by Joe ConlonUpdated October 14, 2026

What happened when we called

Called: October 14, 2026

Answered by: Recorded message then live person

Wait: 47 seconds

A recording answered: "Thank you for calling Groupe Solution Collect. Please take note that all calls are recorded for training, security, and quality assurance purposes." It offered extension dialling, and pressing 0 for the next available agent. A second recording repeated the greeting and recording notice in French and English. Then a person answered, gave their first name and said they were from Solution: "How can I help you?"

Calling back? Don't hide your caller ID. Some collection agencies reject private numbers.

Why is 1-866-336-5956 calling me?

Groupe Solution Collect is a debt collector.

They may be calling because:

  • A creditor has hired them to collect an unpaid debt
  • They purchased your debt from the original creditor
  • They're trying to reach someone else and have the wrong number

If you don't recognize the debt, ask for written verification before providing any personal information or making payments. Our guide on which collection agency you owe shows where to find the creditor and the amount.

Learn more about Groupe Solution Collect, including which provinces they're licensed in, who they collect for, and how they affect your credit score.

Is 1-866-336-5956 a scam?

Based on our records, 1-866-336-5956 is associated with Groupe Solution Collect, a legitimate collection agency operating in Canada. However, scammers sometimes impersonate legitimate companies.

Verify any debt using the contact details on their website before paying. It's also a good idea to see if any collections have been added to your credit report.

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What we know about 1-866-336-5956

People have reported this number four times over about 3 months, most recently 3 months ago. Of those, 2 were called once and 2 a few times.

1-866-336-5956 is a toll-free number.

Call reports for 1-866-336-5956

0%
were called many times
from 4 reports
50%
50%
Once 50%A few times 50%
Caller identified asWhen
Caller not namedCalled onceDidn't recognize the debt3 months ago
Caller not namedCalled a few timesDidn't recognize the debt3 months ago

Older reports may not include some information.

How do I stop 1-866-336-5956 from calling?

The calls stop once the debt on the account is resolved. Ignoring the debt won't make the debt go away.

How to deal with a collection agency

1

Ask for written verification. Get the creditor's name, the amount owed, and the account number in writing before you do anything.

2

Don't share personal details. No banking info, date of birth, or address until you've confirmed the debt is yours.

3

Check your credit report. Pull your free credit score and report with Borrowell to see if the collection is listed and which creditor it's for.

4

Know your rights. Read what a collection agency can and can't do in Canada.

5

Confirm the caller. Call Groupe Solution Collect back on their main phone number at 1-888-531-1074 to verify it was actually them.

Know a company Groupe Solution Collect collects for?

When can a collection agency call from 1-866-336-5956?

Every province and territory sets hours for when a collection agency can call. These are the permitted calling windows.

Alberta
Monday to Saturday: 7 a.m. to 10 p.m.
Sunday: 7 a.m. to 10 p.m.
British Columbia
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Manitoba
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: Not allowed
New Brunswick
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Newfoundland and Labrador
Monday to Saturday: 8 a.m. to 10 p.m.
Sunday: 8 a.m. to 10 p.m.
Northwest Territories
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Nova Scotia
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Nunavut
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Ontario
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Prince Edward Island
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Quebec
Monday to Saturday: 8 a.m. to 8 p.m.
Sunday: Not allowed
Saskatchewan
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Yukon
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: Not allowed

Most provinces and territories also ban calls on statutory holidays. Alberta, Newfoundland and Labrador and Prince Edward Island set no separate holiday rule.

If a collection agency calls you outside the permitted hours for your province or territory, file a complaint with your provincial or territorial consumer affairs office.

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Other phone numbers Groupe Solution Collect uses

Groupe Solution Collect may also contact you from these numbers:

Phone numberType
1-888-531-1074Call
Main
1-514-331-1074Call
Local Office
1-855-531-1075Call
Local Office

Legal name

Groupe Solution Collect Solu Inc.

Also known as

GSC

Groupe Solution Collect Solu

The Solution Group

Useful guides