Has a collection agency contacted you?

Who called me from 1-866-568-1261?

Verified collection agency number

Our records indicate 1-866-568-1261 belongs to Commercial Credit Adjusters, a debt collection agency operating in Canada. We called this number on October 15, 2026, and it was answered as Commercial Credit Adjusters.

Caller ID may show: 18665681261 or 1 (866) 568-1261

Joe Conlon
Checked by Joe ConlonUpdated October 15, 2026

What happened when we called

Called: October 15, 2026

Answered by: Recorded message then live person

Time on hold: 29 seconds

A recording answered in French and English: "Thank you for calling Commercial Credit Adjusters." It offered French or English. After pressing 2 for English, the hold message still played in French, asking callers to wait for the next representative and offering extension dialling. Then a person answered in French and English: "Commercial Credit Adjusters, bonjour. Hello."

Calling back? Don't hide your caller ID. Some collection agencies reject private numbers.

Why is 1-866-568-1261 calling me?

Commercial Credit Adjusters is a debt collector.

They may be calling because:

  • A creditor has hired them to collect an unpaid debt
  • They purchased your debt from the original creditor
  • They're trying to reach someone else and have the wrong number

If you don't recognize the debt, ask for written verification before providing any personal information or making payments.

Learn more about Commercial Credit Adjusters, including which provinces they're licensed in, who they collect for, and how they affect your credit score.

Is 1-866-568-1261 a scam?

Based on our records, 1-866-568-1261 is associated with Commercial Credit Adjusters, a legitimate collection agency operating in Canada. However, scammers sometimes impersonate legitimate companies.

Verify any debt using the contact details on their website before paying. It's also a good idea to see if any collections have been added to your credit report.

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What we know about 1-866-568-1261

This number has been reported once, 1 month ago. The person who reported it was called many times.

1-866-568-1261 is a toll-free number.

Call reports for 1-866-568-1261

Caller identified asWhen
Caller not namedCalled many timesDidn't recognize the debt1 month ago

Older reports may not include some information.

How do I stop 1-866-568-1261 from calling?

The calls stop once the debt on the account is resolved. Ignoring the debt won't make the debt go away.

How to deal with a collection agency

1

Ask for written verification. Get the creditor's name, the amount owed, and the account number in writing before you do anything.

2

Don't share personal details. No banking info, date of birth, or address until you've confirmed the debt is yours.

3

Check your credit report. Pull your free credit score and report with Borrowell to see if the collection is listed and which creditor it's for.

4

Know your rights. Learn more about what to expect on our Commercial Credit Adjusters profile page.

5

Confirm the caller. Call Commercial Credit Adjusters back on their main phone number at 1-866-958-5850 to verify it was actually them.

Companies that use Commercial Credit Adjusters for debt collection

Submitted by consumers. We try to verify these reports but cannot always confirm them.

BMOTelusRogersCollabriaDesjardinsUniverCityBell CanadaHydro-QuebecAvenir EnergyCanadian Tire

Know another company Commercial Credit Adjusters collects for?

When can a collection agency call from 1-866-568-1261?

Every province and territory sets hours for when a collection agency can call. These are the permitted calling windows.

Alberta
Monday to Saturday: 7 a.m. to 10 p.m.
Sunday: 7 a.m. to 10 p.m.
British Columbia
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Manitoba
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: Not allowed
New Brunswick
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Newfoundland and Labrador
Monday to Saturday: 8 a.m. to 10 p.m.
Sunday: 8 a.m. to 10 p.m.
Northwest Territories
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Nova Scotia
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Ontario
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Prince Edward Island
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Quebec
Monday to Saturday: 8 a.m. to 8 p.m.
Sunday: Not allowed
Saskatchewan
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed

Nunavut sets its rules under the Consumer Protection Regulations but does not publish the specific hours online. Yukon law sets no fixed hours and relies on a general harassment standard instead.

Most provinces and territories also ban calls on statutory holidays. Alberta and Newfoundland and Labrador set no separate holiday rule.

If a collection agency calls you outside the permitted hours for your province or territory, file a complaint with your provincial or territorial consumer affairs office.

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Other phone numbers Commercial Credit Adjusters uses

Commercial Credit Adjusters may also contact you from these numbers:

Phone numberType
Main
Local Office
User Reported
User Reported
User Reported

Legal name

Commercial Credit Adjusters Ltd.

Also known as

CCA

(C.C.A.) Commercial Credit Adjusters Ltd.

Agence de Recouvrement Commercial Crédit (CCA)