Has a collection agency contacted you?

Who called me from 1-888-429-3511?

Verified collection agency number

Our records indicate 1-888-429-3511 belongs to North American Receivable Management Services (iQor), a debt collection agency operating in Canada. We called this number on October 14, 2026, and it was answered as North American Receivable Management Services (iQor).

Caller ID may show: 18884293511 or 1 (888) 429-3511

Joe Conlon
Checked by Joe ConlonUpdated October 14, 2026

What happened when we called

Called: October 14, 2026

Answered by: Recorded message then live person

Time on hold: 4 minutes 3 seconds

A recording answered in English and French: "Thank you for calling North American Receivable Management Services." It offered English or French, then asked whether the call was about a UPS account or another matter. After choosing an option, a recording said payments cannot be made by phone. It gave a mailing address in Montreal for cheques and said the company can be added as a payee in online banking under "Receivable Management Services," using the reference number as the account number. We were then put on hold for 4 minutes 3 seconds, and a recording said call volumes were higher than normal. Then a person answered: "North American Receivable Management Services."

Calling back? Don't hide your caller ID. Some collection agencies reject private numbers.

Why is 1-888-429-3511 calling me?

North American Receivable Management Services (iQor) is a debt collector.

They may be calling because:

  • A creditor has hired them to collect an unpaid debt
  • They purchased your debt from the original creditor
  • They're trying to reach someone else and have the wrong number

If you don't recognize the debt, ask for written verification before providing any personal information or making payments.

Learn more about North American Receivable Management Services (iQor), including which provinces they're licensed in, who they collect for, and how they affect your credit score.

Is 1-888-429-3511 a scam?

Based on our records, 1-888-429-3511 is associated with North American Receivable Management Services (iQor), a legitimate collection agency operating in Canada. However, scammers sometimes impersonate legitimate companies.

Verify any debt using the contact details on their website before paying. It's also a good idea to see if any collections have been added to your credit report.

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What we know about 1-888-429-3511

People have reported this number two times over about 3 weeks, most recently 1 month ago. Of those, 1 was called a few times and 1 many times.

1-888-429-3511 is a toll-free number.

Call reports for 1-888-429-3511

Caller identified asWhen
Caller not namedCalled many timesDidn't recognize the debt1 month ago
Caller not namedCalled a few timesUnsure if the debt was theirs2 months ago

Older reports may not include some information.

How do I stop 1-888-429-3511 from calling?

The calls stop once the debt on the account is resolved. Ignoring the debt won't make the debt go away.

How to deal with a collection agency

1

Ask for written verification. Get the creditor's name, the amount owed, and the account number in writing before you do anything.

2

Don't share personal details. No banking info, date of birth, or address until you've confirmed the debt is yours.

3

Check your credit report. Pull your free credit score and report with Borrowell to see if the collection is listed and which creditor it's for.

4

Know your rights. Learn more about what to expect on our North American Receivable Management Services (iQor) profile page.

5

Confirm the caller. Call North American Receivable Management Services (iQor) back on their main phone number at 1-888-807-2576 to verify it was actually them.

Companies that use North American Receivable Management Services (iQor) for debt collection

Submitted by consumers. We try to verify these reports but cannot always confirm them.

UPSUniversity of Alberta

Know another company North American Receivable Management Services (iQor) collects for?

When can a collection agency call from 1-888-429-3511?

Every province and territory sets hours for when a collection agency can call. These are the permitted calling windows.

Alberta
Monday to Saturday: 7 a.m. to 10 p.m.
Sunday: 7 a.m. to 10 p.m.
British Columbia
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Manitoba
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: Not allowed
New Brunswick
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Newfoundland and Labrador
Monday to Saturday: 8 a.m. to 10 p.m.
Sunday: 8 a.m. to 10 p.m.
Northwest Territories
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Nova Scotia
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Ontario
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Prince Edward Island
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Quebec
Monday to Saturday: 8 a.m. to 8 p.m.
Sunday: Not allowed
Saskatchewan
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed

Nunavut sets its rules under the Consumer Protection Regulations but does not publish the specific hours online. Yukon law sets no fixed hours and relies on a general harassment standard instead.

Most provinces and territories also ban calls on statutory holidays. Alberta and Newfoundland and Labrador set no separate holiday rule.

If a collection agency calls you outside the permitted hours for your province or territory, file a complaint with your provincial or territorial consumer affairs office.

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Other phone numbers North American Receivable Management Services (iQor) uses

North American Receivable Management Services (iQor) may also contact you from these numbers:

Phone numberType
Main

Legal name

Iqor Canada Ltd.

Also known as

NARMS

RMS

Receivable Management Services

Receivable Management Ser. Co.

iQor Canada