What is Common Collection Agency?
Common Collection Agency is a debt collection agency that works with businesses to recover unpaid debts.
They have a main call centre in Ontario and an office in Quebec, and they only serve Canadian clients. They don't buy debt or work with the U.S. market. They have been operating since 1962.
People say Common Collection Agency calls often, but they are usually open to working out a payment plan.
Contact Common Collection Agency
Contact this debt collection agency to verify details, dispute the debt, or resolve your account.
Visit agency websiteWhy is Common Collection Agency calling me?
If Common Collection Agency is calling you, it's likely because a business has hired them to collect money you owe.
If you're not sure why they're calling, ask them to send you proof of the debt in writing before you give out any personal details or pay anything.
Is Common Collection Agency a legitimate collection agency?
Yes, Common Collection Agency is a real company that's been in business since 1962. They're licensed to collect debts all across Canada.
Is Common Collection Agency a licensed collection agency in Ontario?
Common Collection Agency Inc. is registered in Ontario as a collection agency under the Collection and Debt Settlement Services Act. The table below shows confirmed licence records as of February 2026.
| Legal Name | Location | Licence number | Status | Expiry |
|---|---|---|---|---|
| Common Collection Agency Inc. | Toronto, ON | 1300840 | Issued | Jan 31, 2026 |
Source: Government of Ontario – Search for a business licence (February 2026)
Keep in mind that some scammers pretend to be collection agencies. Always ask for written proof before you pay anything.
Common Collection Agency collects for:
- Walmart Rewards Mastercard (credit card company)
- BMO (Bank of Montreal) overdraft debts (banks and financial institutions)
- Virgin Mobile (telecommunications companies)
- RBC Royal Bank (banks and financial institutions)
- Telecommunications companies (phone, internet, cable)
- Banks and financial institutions
- Government agencies
- Healthcare providers and hospitals
- Utilities (hydro, gas, water)
- Education and student loans
- Commercial businesses
- Credit card companies
- Retail stores
Companies that use Common Collection Agency for debt collection
Reported by consumers
Know another company Common Collection Agency collects for?
Your rights when a debt collection agency like Common Collection Agency contacts you
Debt collectors have to follow rules about what they can and can't do:
- Every time a debt collector contacts you, they must identify themselves.
- They can only call you during certain hours, usually between 7 AM and 9 PM, but the exact times depend on where you live.
- They cannot make false or misleading representations to collect a debt.
- Debt collectors may not harass, threaten or intimidate you.
- Debt collectors may not use threatening, profane, intimidating or coercive language.
- Debt collectors may not apply undue, excessive or unreasonable pressure.
- Ask for proof in writing before you answer questions, share personal information, or make a payment.
- If you tell a debt collector not to call you at work, they have to stop.
What to do if a debt collection agency like Common Collection Agency contacts you
- Ask them to send you proof of the debt in writing.
- Don't say you owe the debt or give out personal details until you've seen proof.
- If you want the calls to stop, you can write to the collection agency and ask them not to call you anymore. Just know this doesn't stop them from taking legal steps.
- If you don't believe you owe the money, tell them you want to dispute the debt.
- You can also talk to a Licensed Insolvency Trustee for free advice.
Common Collection Agency locations
Locations that Common Collection Agency operate in:
Common Collection Agency phone numbers
These numbers are commonly associated with Common Collection Agency:
| Phone number | Type |
|---|---|
| Main | |
| General | |
| General | |
| General |
If you receive a call from a different number claiming to be Common Collection Agency, verify the debt in writing and confirm the details before paying.
Got a call from a number not shown here?
Accreditations
Provinces served
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
Legal Name
Common Collection Agency Inc.