At a glance Veritas Alliance Incorporated is a Canadian debt collection agency founded in April 2015 and has offices in Toronto and Laval.
If Veritas Alliance contacts you, request written verification of the debt before sharing any personal information or making any payments.
Debt collection rules vary by province, but there are rules governing harassment, misleading statements, and when collectors can call you.
What is Veritas Alliance?
Veritas Alliance Incorporated is a debt collection agency that helps businesses recover unpaid debts.
Veritas Alliance operates offices in Toronto (Etobicoke) and Laval, Québec, and serves clients across financial services, telecommunications, and retail.
Veritas Alliance offers full-service debt recovery, including account litigation, small claims court filings, and judgment enforcement. They collect for companies such as banks, telecommunications companies, and retail credit card issuers.
Contact Veritas Alliance
1-800-270-9938
Contact this debt collection agency to verify details, dispute the debt or resolve your account.
Visit agency websiteWhy is Veritas Alliance calling me?
If you've received a call, voicemail, email, or letter from Veritas Alliance, it means they believe you have an outstanding account with a creditor they represent.
Sometimes the debt is legitimate. Sometimes it's an old account, a mistake, a debt you don't recognize, or a scam attempt using a real company name.
Always request written verification before confirming any debt or making a payment.
Source: Government of Canada (FCAC) – Dealing with a debt collector
What to ask Veritas Alliance for before you pay
Request written documentation before confirming any personal details or making a payment.
You need the original creditor's name, the amount owed, the account reference number, and the date the debt relates to.
Getting this in writing lets you verify whether the debt is legitimate and creates a record of what you were told.
Source: Government of Canada (FCAC) – Debt collection: know your rights
Who does Veritas Alliance collect for?
Veritas Alliance collects for banks, telecommunications companies, retail credit card issuers, and lending companies. Consumer reports most frequently name TD Canada Trust as a creditor.
Industry | Consumer-reported examples |
|---|---|
Financial services | TD Canada Trust, Canadian Tire Mastercard |
Telecommunications | Telus |
Retail | Sears (historical) |
Utilities | Reliance Comfort LP |
Short-term lending | Fairstone, Progressa |
Note: the companies listed above are gathered from user-submitted entries, consumer reports, online discussions, and public records. They do not represent confirmed contractual relationships with Veritas Alliance.
Companies that use Veritas Alliance for debt collection
Submitted by consumers. We try to verify these reports but cannot always confirm them.
Know another company Veritas Alliance collects for?
Veritas Alliance phone numbers
These numbers are commonly associated with Veritas Alliance:
| Phone number | Type |
|---|---|
| Main | |
| User Reported | |
| User Reported | |
| User Reported | |
| User Reported |
Some numbers are submitted by users. We call to verify each one and recheck periodically, but numbers can change.
Got a call from a number not shown here?
If you receive a call from a different number claiming to be Veritas Alliance, verify the debt in writing and confirm the details before paying.
Is Veritas Alliance a legitimate collection agency?
Yes. Veritas Alliance Incorporated is a legitimate debt collection agency, incorporated in Ontario on April 22, 2015.
The company publicly lists its corporate address and contact details, holds provincial licences in Ontario, Québec, and British Columbia, and is a member of the Canadian Society of Collection Agencies (CSCA).
Will Veritas Alliance affect my credit score?
A collection account from Veritas Alliance will severely damage your credit score once it's reported to Equifax or TransUnion.
It stays on your credit report for 6 years from the date of your first missed payment. Paying it won't remove the mark from your credit file but updates the status to paid, which looks better to future lenders.
Check your own report to see whether Veritas Alliance has reported the account and whether the information is correct.
What to do if Veritas Alliance calls you (step by step)
Step 1: Ask for written verification. Get the original creditor's name, amount, account number and the date of last activity. Don't confirm anything until you've reviewed it in writing.
Step 2: Don't share personal details. No address, date of birth or banking information until you've confirmed the debt is yours.
Step 3: Check your credit report to see what Veritas Alliance has reported about you. Get your free credit score and report with Borrowell.
Step 4: Dispute the debt in writing if it's wrong. Keep copies of everything you send.
Step 5: Check the statute of limitations in your province before you pay or acknowledge the debt in writing.
Step 6: Settle if the debt is correct. Sometimes, Veritas Alliance might accept a one-time lump sum for less than the full balance. Get any agreement in writing before you pay.
Step 7: Pay by a traceable method like online banking, e-Transfer, or card. Get a receipt.
Step 8: Get help if you can't pay. Talk to a Licensed Insolvency Trustee or non-profit credit counsellor.
Source: Government of Canada (FCAC) – Dealing with a debt collector
Not in Ontario, Alberta, BC, Nunavut or the NWT? Find a trustee in your province
Scammers sometimes impersonate legitimate debt collectors. Always verify any debt in writing before making payments, and confirm contact details on Veritas Alliance's official website rather than relying on voicemail or text messages.
Your rights when Veritas Alliance contacts you
Debt collection rules vary by province, but consumer protection legislation across Canada prohibits debt collectors from harassing, threatening, or intimidating you.
They cannot make false or misleading statements, use profane or coercive language, or apply unreasonable pressure.
They cannot continue contacting you at work after you've told them not to. Every time a debt collector contacts you, they must identify themselves.
Source: Government of Canada (FCAC) – Debt collection: know your rights
Red flags: how to spot a scam
Scammers sometimes impersonate debt collectors, including real companies like Veritas Alliance.
A scammer typically refuses to name the original creditor, threatens arrest, jail, or deportation, demands payment by e-transfer, gift card or cryptocurrency, and refuses to send anything in writing.
Verify the debt using contact details from Veritas Alliance's official website before paying.
Source: Government of Canada (FCAC) – Dealing with a debt collector
What if the debt is old?
Every province has a time limit on how long a collection agency like Veritas Alliance can sue you for an unpaid debt.
| Province / Territory | Limitation period |
|---|---|
| Ontario, BC, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia | 2 years |
| Quebec | 3 years |
| Newfoundland and Labrador, PEI, Northwest Territories, Nunavut, Yukon | 6 years |
Once the limitation period expires, Veritas Alliance can still sue you, but you can raise the expired limitation period as a complete defence. The defence isn't automatic. You have to file a defence in court and plead the expired limitation period. If you don't, the court will grant default judgment as if the limitation didn't apply.
Making a payment or acknowledging the debt in writing restarts the limitation period, but only if it hasn't already expired.
These limitation periods apply to most consumer debts like credit cards, lines of credit, and personal loans. Different rules may apply to government debts, court judgments, or secured debts like mortgages.
For more information, read our guide about debt statute of limitations.
How to stop calls from Veritas Alliance
Send Veritas Alliance a cease and desist letter. Once they receive it, they have to stop phoning. The debt doesn't go away, and they can still take legal action.
Use our cease and desist letter templates
Provincial law doesn't give you this right in Manitoba, Saskatchewan, Newfoundland and Labrador, Prince Edward Island or the Yukon.
However, if the debt's on a loan, line of credit, or credit card, send the letter by registered mail under federal law. If Veritas Alliance is physically based in Ontario, use Ontario's law instead.
Read more: How to stop collection calls in Canada.
How to file a complaint about Veritas Alliance
If you think that Veritas Alliance is breaking any debt collection rules, contact the consumer protection authority in your province.
Before filing, document the dates and times of contact, the phone number used, what was said, and copies of any emails, letters or texts.
For contact details and links to your provincial office, visit the Federal, Provincial and Territorial Consumer Affairs Offices directory.
Accreditations
Veritas Alliance locations
Locations that Veritas Alliance operate in:
Provinces served
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
Legal Name
Veritas Alliance Incorporated
Also known as
Veritas Alliance Inc
Common variations
People sometimes search for this agency under slightly different names or misspellings. These are the most common variations we see.
Veritas Collection Agency
FAQs
Request written verification showing the original creditor's name and the amount owed. Don't pay until you've confirmed it's legitimate.
Consumer reports show Veritas Alliance sometimes pursues very old debts. Check the limitation period for your province before taking any action.
Not without a court judgment first. To garnish wages or freeze accounts, a creditor needs to take you to court and win.
Veritas Alliance does offer litigation services and can pursue court action, but a phone call does not mean they have a judgment against you.
Collection agencies can contact third parties to locate you, but they cannot discuss your debt with anyone else. If you ask them to stop calling your workplace, they must stop.
Source: Government of Canada (FCAC) – Debt collection: know your rights
Yes, if the debt is within the limitation period for your province.
The limitation period is 2 years in Ontario, BC, Alberta, Saskatchewan, New Brunswick, and Nova Scotia; 3 years in Québec; and 6 years in Manitoba, Newfoundland and Labrador, PEI, and the territories.
After the period expires, Veritas Alliance can still contact you, but cannot take you to court. Making a payment or acknowledging the debt in writing before the period expires restarts the clock.
Collection accounts stay on your credit report for 6 years from the date of last activity in most provinces, even after you pay the balance.
If a debt is sent to collections, it appears on your credit report and lowers your credit score.
Source: Government of Canada (FCAC) – How long information stays on your credit report
Yes. You can negotiate a settlement at any stage of the collections process.
Get the settlement terms in writing before you pay, and confirm that the remaining balance will be forgiven. Keep copies of all correspondence.
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Joe launched CollectionAgencies.ca in 2025. He has worked in Canadian personal finance since 2023. He maintains the directory, researches collection agencies across Canada and manages the site's editorial content. Agency listings are sourced from provincial licensing records and legislation.