Who called me from 1-800-665-6442?

Why is 1-800-665-6442 calling me?

1-800-665-6442 is ICBC's own Account Services line. When ICBC calls you itself, your account is usually still with ICBC and hasn't been passed to a collection agency.

They may be calling because:

• A payment on your account is late or missed
• They need to talk to you about your account
• They're trying to reach someone else and have the wrong number

Dealing with ICBC now, before the account is sent to a collection agency, can make it easier to agree a payment plan.

Learn more about ICBC, including which collection agencies it uses.

Is 1-800-665-6442 a scam?

Based on our records, 1-800-665-6442 belongs to ICBC. However, scammers sometimes pretend to be banks and lenders.

If you're not sure, hang up and call ICBC back on the number on your card, statement or its official website. Never give a PIN or password over the phone. It's also a good idea to see if any collections have been added to your credit report.

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How do I stop 1-800-665-6442 from calling?

The calls stop once the account is up to date. Ignoring them won't make the debt go away, and an unpaid account may be passed to a collection agency.

• Can pay? Call ICBC back and pay or set up a payment plan. Get it in writing.
• Can't pay? Request a free consultation with a non-profit credit counsellor or Licensed Insolvency Trustee.
• Don't recognize it? Call ICBC on its official number and ask about the account.

Which collection agencies does ICBC use?