General Credit Services

At a glance

General Credit Services Inc. is a Canadian debt collection agency headquartered in Vancouver, British Columbia.

If General Credit Services contacts you, ask for written proof of the debt before you share any personal details or make any payments.

Debt collection rules differ by province. Every province has rules against harassment, false statements and contact outside permitted hours.

What is General Credit Services?

General Credit Services Inc. is a debt collection agency that helps businesses recover unpaid debts.

General Credit Services is headquartered in Vancouver, British Columbia, with additional contact centres in Vaughan, Ontario, and Montréal, Québec.

Why is General Credit Services calling me?

A call, letter, text message, email or voicemail from General Credit Services means a creditor has passed your account to them for collection.

Sometimes the debt is yours. But sometimes it's old, already paid, or belongs to someone else entirely.

Don't confirm anything over the phone. Ask for written verification first through General Credit Services' official website.

Source: Government of Canada (FCAC) – Dealing with a debt collector

Who does General Credit Services collect for?

General Credit Services collects for companies in a variety of industries, including telecommunications and insurance.

BBB complaints and forums report that General Credit Services collects for Telus, Koodo, and Financeit. Multiple 2025 Telus Neighbourhood posts name General Credit Services as the agency handling unpaid accounts.

Source: BBB and Telus Neighbourhood

Note: the companies listed above are gathered from user-submitted entries, consumer reports, online discussions, and public records. They do not represent confirmed contractual relationships with General Credit Services Inc.

Is General Credit Services a legitimate collection agency?

Yes. General Credit Services Inc., founded in 2002, is a legitimate debt collector.

Its oldest legacy operation dates back to 1967, built through acquisitions like Accurate Collection Services, Central Credit Services, Fraser Collection Services, and SKYLINK Receivables.

General Credit Services is headquartered in Vancouver, British Columbia, and publicly lists its addresses and phone numbers.

Since December 2022, General Credit Services has been a wholly owned subsidiary of Everyday People Financial Corp.

General Credit Services is a member of the Canadian Society of Collection Agencies, the Credit Association of Greater Toronto, and the Receivables Management Association.

As of February 2026, General Credit Services is BBB accredited and holds a B rating.

Is General Credit Services a licensed collection agency in Alberta?

General Credit Services Inc. is licensed as a collection agency in Alberta under the Consumer Protection Act. The table below shows the confirmed licence record as of February 2026.

Source: Government of Alberta – Licensed business search

Is General Credit Services a licensed collection agency in British Columbia?

General Credit Services Inc. holds active debt collection licences issued by Consumer Protection BC. The table below shows confirmed licence records as of February 2026.

BC requires a licence for each office that contacts BC residents, even if the office is outside BC. General Credit Services also operates under the names Skylink Receivables and Groupe Solution Collect Solu.

Source: Consumer Protection BC – Check a licence

What to do if General Credit Services calls you (step-by-step)

Step 1: Ask for written verification. Get the original creditor's name, the amount claimed, the date of last activity, and the account number. Don't confirm anything until you have this in writing.

Step 2: Don't confirm the debt is yours until you've reviewed the details. If General Credit Services asks for personal information before sending written proof, say no. BBB reviews indicate General Credit Services sometimes withholds the creditor's name until personal details are provided, which is not required.

Step 3: Protect your personal information. Don't share your address, date of birth, or banking details until you're sure the contact is real and the debt is yours.

Step 4: Dispute the debt in writing if it's wrong. Ask for proof. Keep copies of everything.

Step 5: Send a written request to stop calls if you want phone contact to end. This won't erase the debt or prevent legal action, but it can stop the calls. Check the rules in your province.

Step 6: Talk to a Licensed Insolvency Trustee if the debt is real and you can't pay.

Source: Government of Canada (FCAC) – Dealing with a debt collector