Who called me from 1-866-613-6856?

Verified creditor number

Our records indicate 1-866-613-6856 belongs to Citibank. It's Citibank's own number, not a collection agency.

Caller ID may show: 18666136856 or 1 (866) 613-6856

Calling back? Don't hide your caller ID.

Why is 1-866-613-6856 calling me?

1-866-613-6856 is Citibank's own number. When Citibank calls you itself, your account is usually still with Citibank and hasn't been passed to a collection agency.

They may be calling because:

A payment on your account is late or missed
They need to talk to you about your account
They're trying to reach someone else and have the wrong number

Dealing with Citibank now, before the account is sent to a collection agency, can make it easier to agree a payment plan.

Learn more about Citibank, including which collection agencies it uses.

Is 1-866-613-6856 a scam?

Based on our records, 1-866-613-6856 belongs to Citibank. However, scammers sometimes pretend to be banks and lenders.

If you're not sure, hang up and call Citibank back on the number on your card, statement or its official website. Never give a PIN or password over the phone. It's also a good idea to see if any collections have been added to your credit report.

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How do I stop 1-866-613-6856 from calling?

The calls stop once the account is up to date. Ignoring them won't make the debt go away, and an unpaid account may be passed to a collection agency.

Can pay? Call Citibank back and pay or set up a payment plan. Get it in writing.
Can't pay? Request a free consultation with a non-profit credit counsellor or Licensed Insolvency Trustee.
Don't recognize it? Call Citibank on its official number and ask about the account.

Which collection agencies does Citibank use?

These are the collection agencies consumers have reported hearing from about Citibank debts. If one of them is calling you, their number is below.

Agency	Phone
Northstar Location Services	1-888-287-0600
Resolve Financial Recovery	1-416-900-3807

Based on consumer reports and public records. Always verify a collection agency's identity before making any payment.

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