What is Transworld Systems Canada?
Transworld Systems Canada is a debt collection agency that helps businesses recover unpaid debts.
They operate across Canada with offices in major cities like Toronto, Vancouver, and Montreal.
The company has been around since 1964 and focuses on debt collection and debt purchase.
They work with a variety of creditors, including telecommunications companies, banks, government agencies, healthcare providers, utilities, education lenders, commercial businesses, credit card companies, and retail stores.
EOS Canada has recently rebranded as Transworld Systems Canada, so they may still appear as EOS Canada on caller ID.
Contact Transworld Systems Canada
1-844-239-0876
Contact this debt collection agency to verify details, dispute the debt or resolve your account.
Visit agency websiteWhy is Transworld Systems calling me?
If you’ve received a call from Transworld Systems, they’re probably trying to recover an unpaid debt on behalf of a creditor.
If you’re unsure why they’re calling, ask for written verification of the debt before sharing any personal information or making a payment.
Transworld Systems Canada collects for:
- Telecommunications companies (phone, internet, cable)
- Banks and financial institutions
- Government agencies
- Healthcare providers and hospitals
- Utilities (hydro, gas, water)
- Education and student loans
- Commercial businesses
- Credit card companies
- Retail stores
Companies that use Transworld Systems Canada for debt collection
Submitted by consumers. We try to verify these reports but cannot always confirm them.
Know another company Transworld Systems Canada collects for?
Transworld Systems Canada phone numbers
These numbers are commonly associated with Transworld Systems Canada:
| Phone number | Type |
|---|---|
| Main | |
| Local Office | |
| Local Office | |
| User Reported | |
| User Reported |
Some numbers are submitted by users. We call to verify each one and recheck periodically, but numbers can change.
Got a call from a number not shown here?
If you receive a call from a different number claiming to be Transworld Systems Canada, verify the debt in writing and confirm the details before paying.
Is Transworld Systems a legitimate collection agency?
Yes, Transworld Systems Canada is a legitimate debt collection agency.
The company has been in business since 1964, making them one of the more established collection agencies in the country.
They operate under provincial licensing and regulations. However, scammers sometimes impersonate collection agencies, so always verify any debt in writing before paying.
Will Transworld Systems Canada affect my credit score?
A collection account from Transworld Systems Canada will severely damage your credit score once it's reported to Equifax or TransUnion.
It stays on your credit report for 6 years from the date of your first missed payment, known as the date of first delinquency. Paying it won't remove the mark from your credit file but updates the status to paid, which looks better to future lenders.
Source: Equifax Canada – How long does information stay on my credit report
Check your own report to see whether Transworld Systems Canada has reported the account and whether the information is correct.
What to do if Transworld Systems Canada calls you (step by step)
Step 1: Ask for written verification. Get the original creditor's name, amount, account number and the date of last activity. Don't confirm anything until you've reviewed it in writing.
Step 2: Don't share personal details. No address, date of birth or banking information until you've confirmed the debt is yours.
Step 3: Check your credit report to see what Transworld Systems Canada has reported about you. Get your free credit score and report with Borrowell.
Step 4: Dispute the debt in writing if it's wrong. Keep copies of everything you send.
Step 5: Check the statute of limitations in your province before you pay or acknowledge the debt in writing.
Step 6: Settle if the debt is correct. Sometimes, Transworld Systems Canada might accept a one-time lump sum for less than the full balance. Get any agreement in writing before you pay.
Step 7: Pay by a traceable method like online banking, e-Transfer, or card. Get a receipt.
Step 8: Get help if you can't pay. Talk to a Licensed Insolvency Trustee or non-profit credit counsellor.
Source: Government of Canada (FCAC) – Dealing with a debt collector
Not in Ontario, Alberta, BC, Nunavut or the NWT? Find a trustee in your province
What if the debt is old?
Every province has a time limit on how long a collection agency like Transworld Systems Canada can sue you for an unpaid debt.
| Province / Territory | Limitation period |
|---|---|
| Ontario, BC, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia | 2 years |
| Quebec | 3 years |
| Newfoundland and Labrador, PEI, Northwest Territories, Nunavut, Yukon | 6 years |
Once the limitation period expires, Transworld Systems Canada can still sue you, but you can raise the expired limitation period as a complete defence. The defence isn't automatic. You have to file a defence in court and plead the expired limitation period. If you don't, the court will grant default judgment as if the limitation didn't apply.
Making a payment or acknowledging the debt in writing restarts the limitation period, but only if it hasn't already expired.
These limitation periods apply to most consumer debts like credit cards, lines of credit, and personal loans. Different rules may apply to government debts, court judgments, or secured debts like mortgages.
For more information, read our guide about debt statute of limitations.
How to stop calls from Transworld Systems Canada
Sometimes, you can stop collection calls from a collection agency by sending a cease and desist letter. Once Transworld Systems Canada receive it, they have to stop calling. The debt doesn't go away, and they can still take legal action. You can use our cease and desist letter templates.
Provincial law doesn't give you this right in Manitoba, Saskatchewan, Newfoundland and Labrador, Prince Edward Island or the Yukon.
Regardless of province, if the debt's on a loan, line of credit, or credit card, send the letter by registered mail under federal law. Federal law is the only law in Canada that also stops an original creditor's in-house collectors, not just a collection agency. You can send it to your original creditor and its collection agent, a collection agency or a law firm.
If Transworld Systems Canada is making collection calls to you from its Ontario location, then you can send a cease and desist letter available under Ontario's law.
Restrictions on calls to your workplace
Many provinces and territories place restrictions on collection agencies when they attempt to call you at your workplace.
How to file a complaint about Transworld Systems Canada
In Canada, debt collection is regulated province by province, not federally. The rules ban harassment, calling outside set hours, discussing your debt with your family or employer, and threatening legal action they have no intention of taking.
Source: Government of Canada (FCAC) – Debt collection: know your rights
If you think Transworld Systems Canada is breaking any debt collection or privacy laws, contact the consumer protection authority in your province.
Before making a written complaint, document the dates and times of contact, the phone number used, what was said, and copies of any emails, letters or texts.
Some consumer protection agencies regulating the conduct of collection agencies will not process your complaint unless you first send a written complaint to the collection agency summarizing the conduct in question and making a request for remedial action.
For contact details and links to your provincial office, visit the Federal, Provincial and Territorial Consumer Affairs Offices directory.
Accreditations
Transworld Systems Canada locations
Locations that Transworld Systems Canada operate in:
Provinces served
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
Legal Name
Transworld Systems Canada Inc.
Also known as
EOS Canada Inc
Common variations
People sometimes search for this agency under slightly different names or misspellings. These are the most common variations we see.
TSI Canada Collections
TSI Collections
TSI Debt Collection
Other collection agencies in Canada
Joe launched CollectionAgencies.ca in 2025. He has worked in Canadian personal finance since 2023. He maintains the directory, researches collection agencies across Canada and manages the site's editorial content. Agency listings are sourced from provincial licensing records and legislation.