Has a collection agency contacted you?

Who called me from 1-866-238-2838?

Verified collection agency number

Our records indicate 1-866-238-2838 belongs to Gatestone & Co., a debt collection agency operating in Canada. We called this number. It was answered as Gatestone & Co.

Caller ID may show: 18662382838 or 1 (866) 238-2838

Joe Conlon
Checked by Joe ConlonUpdated August 26, 2026

So far, 5 consumers have reported calls from 1-866-238-2838, most describing repeated calls.

Why is 1-866-238-2838 calling me?

Gatestone & Co. is a debt collector.

They may be calling because:

  • A creditor has hired them to collect an unpaid debt
  • They purchased your debt from the original creditor
  • They're trying to reach someone else and have the wrong number

If you don't recognize the debt, ask for written verification before providing any personal information or making payments.

Learn more about Gatestone & Co., including which provinces they're licensed in, who they collect for, and how they affect your credit score.

Is 1-866-238-2838 a scam?

Based on our records, 1-866-238-2838 is associated with Gatestone & Co., a legitimate collection agency operating in Canada. However, scammers sometimes impersonate legitimate companies.

Verify any debt using the contact details on their website before paying. It's also a good idea to see if any collections have been added to your credit report.

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What we know about 1-866-238-2838

People have reported this number five times over about 4 months, most recently 1 month ago. Of those, 1 was called once, 2 a few times and 2 many times. The one report that named a caller identified the number as Gatestone & Co..

1-866-238-2838 is a toll-free number.

Call reports for 1-866-238-2838

40%
were called many times
from 5 reports
Caller identified asWhen
Gatestone & Co.Called onceDidn't recognize the debt1 month ago
Caller not namedCalled a few timesDidn't recognize the debt1 month ago

Older reports may not include some information.

How do I stop 1-866-238-2838 from calling?

The calls stop once the debt on the account is resolved. Ignoring the debt won't make the debt go away.

  • Can pay? Call Gatestone & Co. back and pay or set up a payment plan. Get it in writing.
  • Can't pay? A credit counsellor or Licensed Insolvency Trustee can deal with them for you.
  • Don't recognize it? Check it with the steps below before paying. Wrong person? Tell them and ask them to remove your number.
  • Last resort: a cease and desist letter stops the calls in most provinces, but not the debt. Letter templates · Rules by province

How to deal with a collection agency

1

Ask for written verification. Get the creditor's name, the amount owed, and the account number in writing before you do anything.

2

Don't share personal details. No banking info, date of birth, or address until you've confirmed the debt is yours.

3

Check your credit report. Pull your free credit score and report with Borrowell to see if the collection is listed and which creditor it's for.

4

Know your rights. Learn more about what to expect on our Gatestone & Co. profile page.

5

Confirm the caller. Call Gatestone & Co. back on their main phone number at 1-800-678-3052 to verify it was actually them.

When can a collection agency call from 1-866-238-2838?

Every province and territory sets hours for when a collection agency can call. These are the permitted calling windows.

Alberta
Monday to Saturday: 7 a.m. to 10 p.m.
Sunday: 7 a.m. to 10 p.m.
British Columbia
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Manitoba
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: Not allowed
New Brunswick
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Newfoundland and Labrador
Monday to Saturday: 8 a.m. to 10 p.m.
Sunday: 8 a.m. to 10 p.m.
Northwest Territories
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Nova Scotia
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Ontario
Monday to Saturday: 7 a.m. to 9 p.m.
Sunday: 1 p.m. to 5 p.m.
Prince Edward Island
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed
Quebec
Monday to Saturday: 8 a.m. to 8 p.m.
Sunday: Not allowed
Saskatchewan
Monday to Saturday: 8 a.m. to 9 p.m.
Sunday: Not allowed

Nunavut sets its rules under the Consumer Protection Regulations but does not publish the specific hours online. Yukon law sets no fixed hours and relies on a general harassment standard instead.

Most provinces and territories also ban calls on statutory holidays. Alberta and Newfoundland and Labrador set no separate holiday rule.

If a collection agency calls you outside the permitted hours for your province or territory, file a complaint with your provincial or territorial consumer affairs office.

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Other phone numbers Gatestone & Co. uses

Gatestone & Co. may also contact you from these numbers:

Phone numberType
Main
Local Office
User Reported
User Reported
User Reported

Legal Name

Gatestone & Co Inc.

Also known as

Gatestone & Co

Gatestone and Co

Gatestone BPO