Who called me from 1-855-219-5933?

Why is 1-855-219-5933 calling me?

1-855-219-5933 is CIBC's own Client Account Management line. When CIBC calls you itself, your account is usually still with CIBC and hasn't been passed to a collection agency.

They may be calling because:

• A payment on your account is late or missed
• They need to talk to you about your account
• They're trying to reach someone else and have the wrong number

Dealing with CIBC now, before the account is sent to a collection agency, can make it easier to agree a payment plan.

Learn more about CIBC, including which collection agencies it uses.

Is 1-855-219-5933 a scam?

Based on our records, 1-855-219-5933 belongs to CIBC. However, scammers sometimes pretend to be banks and lenders.

If you're not sure, hang up and call CIBC back on the number on your card, statement or its official website. Never give a PIN or password over the phone. It's also a good idea to see if any collections have been added to your credit report.

Free credit report

Ad

See if collections are on your credit report

Borrowell

Check your credit report

on Borrowell's site

Example

Cost

Free

Score updates

Weekly

Credit bureau

Equifax

Provider

Borrowell

Cost

Free

Score updates

Weekly

Credit bureau

Equifax

Check your credit report

on Borrowell's site

100% free, no credit card required

Full Equifax credit report + score

See if collections are on your record

Checking won't affect your score

How do I stop 1-855-219-5933 from calling?

The calls stop once the account is up to date. Ignoring them won't make the debt go away, and an unpaid account may be passed to a collection agency.

• Can pay? Call CIBC back and pay or set up a payment plan. Get it in writing.
• Can't pay? Request a free consultation with a non-profit credit counsellor or Licensed Insolvency Trustee.
• Don't recognize it? Call CIBC on its official number and ask about the account.

Which collection agencies does CIBC use?