CBV Collections

What is CBV Collections?

CBV Collections is a debt collection agency that helps businesses recover unpaid debts. They have been operating for over 100 years, providing collection services across Canada.

Their goal is to collect debts quickly and efficiently without frustrating the people who owe money.

They work with a variety of clients, including telecommunications companies, banks, government agencies, healthcare providers, utilities, and retail stores.

Many consumers report that CBV Collections is persistent with phone calls but also willing to negotiate payment options.

CBV Collection Services Ltd. in Canada is a different company from CBV Collections, Inc. in the United States.

Why is CBV Collections Canada calling me?

If you’ve received a call from CBV Collections, they’re probably trying to recover an unpaid debt on behalf of a creditor.

If you’re unsure why they’re calling, ask for written verification of the debt before sharing any personal information or making a payment.

CBV Collections collects for:

• BMO (Bank of Montreal) credit card debts
• Telecommunications companies (phone, internet, cable)
• Banks and financial institutions
• Government agencies
• Healthcare providers and hospitals
• Utilities (hydro, gas, water)
• Education and student loans
• Commercial businesses
• Credit card companies
• Retail stores

Is CBV Collections a legitimate collection agency?

Yes, CBV Collections is a legitimate debt collection agency established over 100 years ago. Their branches and employees are licensed and accredited, including BBB accreditation. However, scammers sometimes impersonate collection agencies, so always verify any debt in writing before paying.

Your rights when a debt collection agency like CBV Collections contacts you

Debt collectors and collection agencies must follow a code of conduct outlining what they can and cannot do:

• Every time a debt collector contacts you, they must identify themselves.
• Debt collectors can only contact you during specified hours, usually between 7 AM and 9 PM (but exact times depend on your province)
• They cannot make false or misleading representations to collect a debt.
• Debt collectors may not harass, threaten or intimidate you.
• Debt collectors may not use threatening, profane, intimidating or coercive language.
• Debt collectors may not apply undue, excessive or unreasonable pressure.
• Ask for written proof before answering questions, providing personal information, or paying anything.
• A debt collector can't contact you at work once you've told them not to.

What to do if a debt collection agency like CBV Collections contacts you

1. Ask for written verification of the debt.
2. Don't acknowledge that you owe the debt or supply sensitive information until you've verified it.
3. If you want the phone calls to stop, you can request in writing that the collection agency stop calling, but this won't prevent further legal action.
4. If you don't think you owe money, dispute the debt and ask for written proof.
5. Consider speaking with a Licensed Insolvency Trustee for free advice.